Front Office Executive (Taj Hotels)

Role - Front Office Executive

Property: Taj Hotels

Experience: Minimum 13 years in luxury hotel or premium property

Height Requirement: M 511 & above | F 54 & above

Role Overview:

Provide a warm, professional, and seamless guest experience at the hotels front desk, ensuring every interaction reflects luxury service standards.

Key Responsibilities:

• Welcome and check-in/check-out guests efficiently and courteously
• Manage reservations, room allocations, and guest inquiries
• Maintain accurate records of guest accounts and hotel operations
• Assist guests with requests, complaints, and special services
• Ensure the front office area is well-maintained, organized, and visually appealing
• Coordinate with housekeeping, F&B, and other departments for smooth operations
• Uphold professional grooming, appearance, and service standards

Requirements:

• M height 511 & above | F height 54 & above
• 13 years of experience in luxury hotel front office or premium property
• Excellent communication, interpersonal, and problem-solving skills
• Professional, polished appearance and demeanor
• Ability to work in shifts, including weekends and holidays
• Knowledge of PMS systems and reservation software is a plus

Perks & Benefits:

• Competitive salary and benefits
• Professional training and career development
• Exposure to luxury hospitality operations
• Complimentary or discounted hotel facilities