Front Office Executive

Front Office-Sales Executive (Insurance Sales Representative)

Company Overview

Laverne Fintech Pvt. Ltd. is the Indian subsidiary of La Verne Capital Pty Ltd, a leading Australian financial services company. We specialize in financial planning, general insurance, home loans, and investment services, providing seamless client-facing and backend support to Australian clients

.Our India operations handle policy administration, claims processing, investment tracking, and operational tasks, ensuring accuracy, compliance, and high service standards. Driven by trust, transparency, and performance, Laverne Fintech leverages advanced technology and industry best practices to strengthen the global presence of La Verne Capital.

Position Summary

We are seeking a proactive and customer-oriented Front Office Executi ve to support our Insurance Sales te am. This role involves directly interacting with Australian clients, managing inquiries, explaining insurance products, and coordinating with the internal sales team. The candidate should have excellent English communication skills and a passion for customer service and sales coordination.

Key Responsibilities

• Act as the first point of contact for Australian clients (calls & emails).
• Support the Sales T eam in client communication, follow-ups, and documentation.
• Explain insurance products clearly and confidently to clients.
• Maintain client data and assist in preparing sales reports.
• Coordinate with internal departments to ensure smooth sales operations.
• Achieve assigned performance goals and maintain service standards.
• Provide feedback and updates to sales managers regarding client queries.

Qualifications and Skills

• 24 years experience in front office, customer service, or sales coordination.
• Excellent English communication (verbal & written).
• Strong interpersonal skills and confidence in client interaction.
• Ability to multitask, stay organized, and meet timelines.
• Experience in insurance or financial services preferred.

Job Timing

5:00 AM 2:00 PM IST (to align with Australian business hours)

Location

Work From Office Vadodara, Gujarat

Compensation & B enefits

• Salary: Upto 34,000 per month (depending on experience)
• Health Insurance + Provident Fund
• Petrol Allowance + Punctuality Bonus