Front Office Executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Key Responsibilities:

Reception and Visitor Management:

• Greet and welcome visitors, clients, and employees in a professional and friendly manner.
• Register and sign in visitors, provide them with appropriate visitor badges, and ensure their comfort during their visit.
• Answer incoming telephone calls and transfer them to the appropriate employee or department.
• Respond to inquiries and provide information to visitors and callers.

Administrative Support:

• Coordinate and schedule appointments, meetings, and conference room bookings.
• Manage and maintain the front desk area, ensuring it is clean, organized, and well-presented at all times.
• Receive and distribute incoming mail, packages, and deliveries.
• Maintain office supplies inventory and place orders when necessary.

Communication and Coordination:

• Communicate with employees, clients, and visitors to ensure smooth operations and address any needs or concerns.
• Coordinate with various internal departments to relay messages, provide necessary information, and assist in resolving issues.
• Assist with travel arrangements, including booking flights, accommodations, and transportation for employees or clients.

Record Keeping and Documentation:

• Maintain accurate records of incoming and outgoing visitors, calls, and messages.
• Update and manage electronic databases, contact lists, and directories.
• Generate and distribute reports, memos, and other documents as required.

Safety and Security:

• Monitor and ensure the security of the front desk area by maintaining visitor logbooks, surveillance, and access control systems.
• Follow established security procedures, including issuing visitor badges and enforcing visitor policies.
• Handle emergency situations calmly and efficiently, such as evacuation procedures or contacting appropriate authorities.

Customer Service:

• Provide exemplary customer service by addressing inquiries, resolving complaints, and ensuring visitors have a positive experience.
• Assist in coordinating and organizing special events or activities hosted by the organization.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.