Front Office Executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Roles & Responsibilities of Front Office Executive (FOE)

Customer Relationship Management

• Welcome and assist visitors, ensuring a positive and professional first impression.

• Address customer inquiries and provide timely resolutions.

• Maintain an organized and inviting front desk environment.

• Coordinate with internal teams to fulfill client and visitor requirements.

• Oversee smooth visitor check-in and enforce security protocols.

MS Bookings Management (if applicable)

• Maintain daily records of fixed and flexible seat bookings.

• Process employee requests for seat reservations or cancellations.

Site Operations Management

• Supervise and ensure the smooth functioning of daily operations at the Noida site.

Event Management & Coordination

• Plan, organize, and evaluate corporate events for Noida, Bangalore, and Chennai offices.

• Collaborate with the event team and clients to ensure seamless execution.

Daily Briefings & Team Supervision

• Conduct daily meetings with supervisors.

• Ensure housekeeping, pantry, and APS staff consistently meet uniform and grooming standards.

Marketing & Communications

• Design and prepare professional presentations and flyers for Noida, Bangalore, and Chennai.

Onboarding Support

• Conduct office tours and orientations for new joiners on their first day.

Internal Communications

• Draft and distribute informative communication materials across all office locations.

Client Engagement

• Provide ongoing support to clients, addressing requirements across all sites.

Gate Pass Management

• Process and manage gate passes for inward and outward material movements.

Courier Management

• Record daily incoming and outgoing couriers using the Happy Visitor software.

• Handle and manage international courier bookings.

ID & Visiting Card Administration

• Collect employee information for ID and visiting card issuance.

• Oversee the printing, dispatch, and distribution of cards across PAN India.

Housekeeping, Pantry & Stationery Management

• Maintain accurate stock records and ensure consistent availability of supplies.

Month-End Reporting

• Update registers and prepare monthly operational reports.

Lost & Found & First Aid Management

• Maintain precise records and oversee lost & found items and first aid inventory.

Customer Complaint Handling (Service Now)

• Log and track customer complaints in Service Now.

• Ensure prompt resolution and closure of complaints.

• Monitor recurring issues and implement process improvements to enhance service quality.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.