Front Office - Executive

Desired Candidate Profile:

• Pleasant and charming personality.
• Strong communication, most importantly verbal and presentation skills are required.
• Good quantitative and aptitude knowledge.
• Proficiency in using computers and telephone.
• Must possess customer service relation and coordination skills.
• Must be pro-active in approach.
• Good social and interpersonal skills.
• Ability to store and record information accurately.

About the Role

Job Description:

• Management of the front desk.
• In charge of all front desk operations.
• Attending incoming and outgoing calls.
• Responsible for dispatching courier mails and maintenance of records.
• Recording and proper filing of documents.
• Distributing inwards documents received.
• Responsible for ensuring payments of bills.
• In charge of Utilities & infrastructure management.
• In charge of faxing documents to various locations on a timely manner.
• Coordinating the appointments and consultation time of the visitors with the management and other employees of the organization.
• Maintaining the records of entry and exit details.
• Managing the visitors and making the necessary arrangements.
• Any other duties/ Responsibilities which may be assigned from time to time.

Administration & Facilities Management:

• Ensuring office cleanliness & proper functioning of the front-office.
• Procuring & maintaining stationery & office consumable, on monthly basis and as and when required and distribute the same to staff, as per their requirement.
• Coordinating the communication between employees of different departments.
• Recording complaints, problems, queries and providing suitable answers and assistance for the same.
• Coordinating on all meeting rooms/conference room requests and monitoring the same.
• Vendor management.
• Any other duties/ Responsibilities which may be assigned from time to time.

Required Skills

• Pleasant and charming personality.
• Strong communication, most importantly verbal and presentation skills are required.
• Good quantitative and aptitude knowledge.
• Proficiency in using computers and telephone.
• Must possess customer service relation and coordination skills.
• Must be pro-active in approach.
• Good social and interpersonal skills.
• Ability to store and record information accurately.

Preferred Skills

• Experience in front desk operations.
• Knowledge of office management systems and procedures.