Front Office Associate (Male)

About us-

StoneX, was founded in 2003 as a partnership firm.

In recent years, StoneX has forayed into an art-driven luxury lifestyle brand, focused on delivering enriching experiences. Challenging conventions, it merges artistic expression with exceptional craftsmanship, offering over 700 varieties of marble, granite, onyx, limestone, and semi-precious stones, sourced globally and processed in one of the worlds finest refineries in Kishangarh, Rajasthan.

Renowned for its commitment to quality, StoneX meets international standards across India, the USA, UAE, UK, Australia, and Singapore.

Stonex Design District - Where creativity will meet innovation, and every moment will be designed to inspire.

Stonex Design District will become a catalyst for transformational experiences. More than just a showcase of craftsmanship, it will be a destination like no other. From the moment guests step into this space, they will be transported into a world meticulously designed using the principles of neuroscience to awaken the senses and foster a deep emotional connection. With seven immersive galleries and thoughtfully curated experiential dining avenues, the district will blend art, design, gastronomy, and storytelling into one cohesive masterpiece.

What will make this journey truly magical are the people behind it. From sommeliers and baristas to culinary artists and hospitality experts, every touchpoint will be crafted by professionals who will understand the art of creating meaningful, unforgettable experiences.

Stonex Design District will offer an opportunity to be at the forefront of a movement that will redefine luxury, creativity, and the hospitality experience.

Stonex India is awarded with following prestigious awards

THE WORLDS GREATEST BRANDS 2015 16 INDIA

The FASTEST GROWING COMPANY in MSME sector by CNBC-TV18 & Union Bank of India

Our Directors Mr. Gaurav Agarwal is recognized as Top 50 Emerging Leaders in Asia & Africa Region &

Mr. Saurav Agarwal is given Youth Business Leader in North India by Times of India

The Extraordinaire Award to Stonex India being a Visionary and a Game changer in Stone Industry

Saurav Agrawal Included in the elite Time 40 Under 40 Club

In line with its purpose to elevate the value of stone, StoneX entered into a three-year partnership with Wallpaper magazine at this years Milan Design Weekuniting to celebrate and promote art and design on a global stage.

Plan/ Target: Stonex India is eyeing to aggressively grow its revenue and achieve first milestone of 1500 crore revenue by 2027-28. Company also has a vision of making Stonex a Globally renowned luxury brand.

Job Title: Front Office - Associate

Location: Delhi

Reports to: Asst Manager - Front Office / Front Office Supervisor

JOB Description

The Front Office Associate is responsible for providing excellent customer service and ensuring a smooth welcoming in- departure process for guests. Front office Associate truly influences the first impressions of our Guests and it involves handling guest inquiries, managing reservations, coordinating with other departments, and ensuring a welcoming and efficient front desk operation.

1) Achieve positive outcomes from Guest queries in a timely and efficient manner.

2) Ensure an efficient reception experience for Guests, welcoming in & departure, and complete audit procedures, as required.

3) Respond to guest inquiries, requests, or concerns promptly and professionally.

4) Maintain accurate records of guest information.

5) Ensure that the CEM/Sales is kept fully aware of any relevant feedback from guests and, or, other departments.

6) Handle reservations, it's confirmation & cancelation via phone, email, or in-person inquiries.

7) Demonstrate a high level of customer service at all times

8) Ensure front desk is clean, organized and stocked with necessary supplies.

9) Act in accordance with policies and procedures when working with front of house equipment and property management systems

10) Follow company brand standards

11) Work closely with housekeeping, maintenance, and other departments to ensure a seamless guest experience.

URL : Website www.stonexglobal.com