Front Desk / Reception Executive

About Derma Solutions Skin & Hair Clinic:

Derma Solutions is a premium aesthetic and dermatology clinic offering advanced skin, hair, and cosmetic services. We are dedicated to providing an unparalleled patient experience and clinical excellence. We're seeking an energetic, professional, and sales-oriented Front Desk Executive to be the welcoming face and operational backbone of our Marathahalli clinic.

Key Responsibilities:

You are the first and last impression! Your role ensures seamless operations and contributes directly to business growth.

• Exceptional Patient Care: Provide a warm, professional welcome and manage the end-to-end patient journey, ensuring discretion and comfort.

• Operational Excellence: Efficiently manage the daily appointment schedule (booking, confirmation, patient flow) via CRM software, handle clinic communications (calls, emails), and maintain a pristine reception area.

• Sales & Revenue Generation: Manage all billing and payments. Actively learn about services and promotions to convert inquiries into appointments and strategically promote retail products.

What We Need:

• Experience: 1-3 years in a Front Desk, Reception, or similar role, preferably within the Premium Hospitality or Healthcare/Aesthetics sector.

• Communication: Excellent command of English is mandatory.

• Skills: Highly organized, professional presentation, proficiency with scheduling & CRM software, and a strong customer-service and sales-driven mindset.

• Attitude: Proactive, dynamic, empathetic, and results-focused.

What We Offer:

• Competitive salary and growth opportunities.
• Work environment in a sophisticated, premium clinic.
• Training in cutting-edge aesthetic and dermatology services.