Front Desk Executive

Who We Are

Wizcraft is in the business of creating experiences. Our staunch belief is that an event may be forgotten, but an experience will last a lifetime. As pioneers in the events, exhibitions, activations, television, PR, and digital space, Wizcraft has played a defining role in shaping the event management industry in India.

Role Overview

The Front Desk Executive is the first point of contact for the organization and plays a key role in creating a positive and professional experience for visitors, clients, and employees. This role requires strong communication skills, presentability, coordination abilities, and the capability to manage administrative responsibilities efficiently.

Key Responsibilities

A. Front Office Management

1. Manage the reception area and ensure it is always presentable and welcoming.
2. Greet and assist visitors, clients, and vendors in a courteous and professional manner.
3. Handle incoming calls, screen and redirect them appropriately.
4. Maintain visitor logs and issue visitor passes as per company protocols.

B. Administrative & Coordination Support

1. Coordinate meeting room bookings and ensure readiness (hospitality, equipment, etc.).
2. Manage incoming and outgoing couriers, dispatches, and deliveries.
3. Support travel desk coordination and basic administrative requirements when required.
4. Assist HR/Admin team in onboarding formalities and employee engagement activities.

C. Office Operations Support

1. Coordinate with housekeeping, security, and facility vendors to ensure smooth office operations.
2. Monitor and manage office supplies inventory and place orders as needed.
3. Ensure compliance with office policies and front desk protocols.

Key Skills & Competencies

• Excellent verbal and written communication skills
• Strong interpersonal and coordination skills
• Professional appearance and positive attitude
• Ability to multitask and manage time effectively
• Proficiency in MS Office and basic administrative tools

Qualifications & Experience

• Graduate in any discipline
• 13 years of experience in front desk / receptionist / administrative roles
• Prior experience in corporate, media, or events industry preferred