Job Summary
Join our team as a PE-Default Servicing specialist where you will utilize your skills in MS Excel to manage and support mortgage loan processes. This role involves working from our office during night shifts ensuring efficient handling of foreclosure claim filing and bankruptcy procedures. Your contributions will directly impact our companys success and societal well-being.
Responsibilities
- Manage and support default servicing processes for mortgage loans ensuring accuracy and efficiency.
- Utilize MS Excel to analyze data and generate reports that aid in decision-making processes.
- Collaborate with team members to streamline foreclosure and claim filing procedures.
- Ensure compliance with regulatory requirements in all servicing activities.
- Monitor and track loan statuses to provide timely updates to stakeholders.
- Assist in the resolution of complex servicing issues providing solutions that align with company policies.
- Maintain detailed records of all servicing activities for audit and review purposes.
- Communicate effectively with internal and external parties to facilitate smooth operations.
- Implement best practices in servicing to enhance productivity and service quality.
- Provide insights and recommendations for process improvements based on data analysis.
- Support the team in managing bankruptcy cases ensuring adherence to legal protocols.
- Contribute to the development of training materials for new team members.
- Participate in team meetings to discuss progress and strategize on servicing goals.
Qualifications
- Demonstrate proficiency in MS Excel for data analysis and reporting.
- Possess knowledge of foreclosure claim filing and bankruptcy processes in mortgage loans.
- Exhibit strong analytical skills to interpret complex data sets.
- Show ability to work effectively in night shifts within an office environment.
- Display excellent communication skills for interaction with stakeholders.
- Have a keen eye for detail to ensure compliance and accuracy in servicing activities.
- Be adaptable to changing priorities and able to manage multiple tasks efficiently.
Certifications Required
- Microsoft Office Specialist: Excel Certification