Freight Forwarder

Job Title: Freight Forwarding Executive / Manager

Location: Chennai

Department: Logistics / Freight Forwarding

Job Summary:

We are seeking an experienced and detail-oriented Freight Forwarding professional to manage end-to-end logistics operations including import/export documentation, coordination with shipping lines, customs, and clients. The ideal candidate should have hands-on experience in sea and air freight processes, shipment tracking, and documentation compliance.

Key Responsibilities:

• Coordinate and handle export and import shipments (Sea / Air / Road).
• Prepare and verify shipping and customs documentation Bill of Lading, Invoice, Packing List, Certificate of Origin, etc.
• Liaise with shipping lines, airlines, transporters, and customs brokers for smooth cargo movement.
• Monitor freight rates, schedules, and transit times to ensure cost-effective and timely delivery.
• Track shipments and update clients on status; resolve issues or delays proactively.
• Ensure compliance with international trade regulations and internal company policies.
• Maintain accurate records of shipments, quotations, and vendor communications.
• Negotiate freight rates and coordinate with overseas agents for routing and pricing.
• Assist in billing, costing, and profit margin analysis for each shipment.
• Handle customer queries and provide excellent service support.

Qualifications & Skills:

• Graduate / Diploma in Logistics, Supply Chain, or International Business .
• Minimum 35 years of experience in Freight Forwarding (Sea / Air).
• Strong knowledge of export-import procedures, INCO terms, and customs clearance .
• Proficient in MS Office and ERP systems (experience with SAP or similar software preferred).
• Excellent communication and negotiation skills .
• Ability to multitask, prioritize, and meet deadlines under pressure.

Preferred Experience:

• Experience working with CHA, shipping lines, and freight agents .
• Familiarity with NVOCC operations .
• Exposure to domestic logistics coordination is a plus.

Contact information:

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