Fraud Specialist

We're Hiring: Customer Service Executives (Voice Process)

Join a leading US-based financial institution and build your career in the banking customer service domain!

Location: Prism Towers, Malad

Process: Voice (Customer Support)

Working Days: 5 Days Working

Shift: Rotational Shifts

Role & Responsibilities:

• Handle inbound customer queries related to debit/credit card fraud
• Assist customers with disputes, claims, and fraud-related concerns
• Provide accurate information and ensure quick resolution
• Deliver high-quality customer service while maintaining compliance standards

Eligibility Criteria:

Graduate Freshers Eligible for Claims & FCC processes

HSC + Minimum 1 Year Experience in BPO / Customer Service

Why Join Us?

• Opportunity to work with a reputed US-based financial institution
• Professional growth in the banking & fraud operations domain
• Structured training and career development

Interested candidates can share their CV here.

Diksha.Saxena@teleperformance.com

Please mention in the subject line: CV for Fraud Associate