Forward Deployed Engineer (AI Agents)

We are looking for a Forward Deployed Engineer (FDE) who can design, configure, and deploy cutting-edge Voice AI Agents for large enterprise customers.

You will work in high-velocity AI-native teams and will be expected to move fast, solve complex problems, and deliver exceptional customer outcomes.

This role blends engineering, product thinking, and customer-facing collaboration. You will work directly with clients to understand their workflows, architect intelligent agents, integrate systems, and ensure successful deployment at scale.

• Engage with enterprise customers alongside Sales teams.
• Gather requirements, rapidly prototype demos, and present technical solution designs.

• Develop deep expertise in designing and deploying Voice AI solutions.
• Master LLM prompt engineering patterns, optimization techniques, and best practices.

• Collaborate with customers to define outcomes.
• Configure and architect AI agent workflows.
• Design prompts, test behavior, deploy agents, integrate data pipelines, and set up monitoring loops.
• Continuously iterate to maximize performance, accuracy, and reliability.

• Create Python or JavaScript integrations with CRMs, ERPs, scheduling systems, and other enterprise tools.
• Work across the stack to ensure smooth, scalable deployments.

• Travel to customer offices when required to accelerate delivery and ensure seamless go-lives.

• Act as the technical connector between customer needs and platform capabilities.
• Translate field learnings into structured inputs for Product, Engineering, and GTM teams.

• Build reusable components, runbooks, and code templates.
• Train internal customer-facing teams to ensure self-sufficiency post deployment.

• AI-native mindset with a strong understanding of modern AI workflows.
• Strong demand-side thinking (JTBD) and product intuition not just implementation-focused.
• Bachelors degree in engineering or related discipline.
• 24 years of experience in software development and AI applications.
• Proficiency in at least one programming language (Python, JavaScript preferred).
• Solid understanding of prompt engineering and AI agent design patterns .
• Excellent communication & presentation skills; able to explain technical concepts to technical and non-technical audiences.
• Comfortable working full-stack and operating independently in high-paced environments.
• T-shaped skill set with the ability to collaborate across Sales, CS, Operations, Product, and Engineering teams.
• Experience with AI Agents, RAG systems, Python, and data security concepts is a plus.

• Compensation: 2030 LPA
• Joining: ASAP
• Location: Noida

• A culture that prioritizes people over product and profits , always.
• A team of experienced entrepreneurs backed by top global investors.
• Strong ownership, freedom, and responsibility.
• Entrepreneurial, high-growth environment with exponential learning opportunities.
• Comprehensive physical and mental wellness support.