ForgeRock-L3
TCS
7 - 15 years
Bengaluru
Posted: 02/05/2025
Job Description
Technical Competency : L3
* Identity industry standards - Single Sign-On, Federated Identity (SAML2, OAuth2, OpenID Connect), authorization policy evaluation, decision and enforcement.
* Directory - LDAP, AD.
* Understanding of AWS and DevOps deployments - Jenkins, Ansible.
* Networking infrastructure - Proxies, Load balancers, Firewalls.
* Experience with analyzing software logs like cloud watch .
* Take end-to-end ownership of assigned customer issues, including initial troubleshooting, identification of root cause and issue resolution.
* Internal reproduction of the customer problem to enable the development and testing of a resolution.
* Participation in escalation calls, when required, to brief stakeholder management on support cases, and assist in the creation of action plans aiming to solve customer issues as quickly as possible.
* Collect information and document bugs with Engineering for issues that are impacting customers.
* Knowledge in Javascript, Groovy, Bash, Powershell, Python, Forgerock will be a plus
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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