Food And Beverage Supervisor

Position Overview

The Food & Beverage Supervisor is responsible for overseeing daily operations in the Client Site This role ensures smooth service delivery and compliance with hygiene and safety standards. The supervisor acts as a bridge between staff and management, driving operational efficiency and team performance.

Key Responsibilities

• Operational Oversight
• Supervise daily F&B operations across assigned Site.
• Ensure adherence to service standards, SOPs, and brand guidelines.
• Coordinate with kitchen and service teams for seamless guest experiences.
• Guest Experience
• Monitor guest satisfaction and handle complaints promptly.
• Maintain a welcoming atmosphere and ensure personalized service.
• Support initiatives to enhance customer loyalty and repeat business.
• Team Leadership
• Train, coach, and motivate staff to deliver consistent service excellence.
• Prepare duty rosters and allocate tasks effectively.
• Conduct performance evaluations and provide constructive feedback.
• Financial & Inventory Management
• Assist in controlling costs, minimizing wastage, and managing budgets.
• Oversee inventory levels, requisitions, and stock rotation.
• Ensure accurate cash handling and reporting procedures.
• Compliance & Safety
• Enforce hygiene, health, and safety regulations in all F&B areas.
• Conduct regular inspections to maintain cleanliness and operational standards.
• Ensure compliance with local laws and licensing requirements.

Qualifications

• 24 years of experience in F&B operations, with at least 1 year in a supervisory role.
• Strong leadership and interpersonal skills.
• Knowledge of food safety standards and POS systems.

Desired Attributes

• Passion for hospitality and guest service.
• Detail-oriented with strong organizational skills.
• Problem-solving mindset with ability to handle pressure.
• Team player with a proactive and positive attitude