FNB Executive

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Job Purpose:

The Café Executive is responsible for the smooth day-to-day operation of the café within the facility, ensuring high standards of food quality, hygiene, customer service, and compliance with facilities management policies.

Key Responsibilities:

Operations & Service

• Oversee daily café operations including food service, beverage preparation, and counter management

• Ensure timely opening and closing of the café as per facility schedules

• Maintain high standards of customer service for employees, visitors, and guests

Facilities & Vendor Coordination

• Coordinate with food vendors, pantry suppliers, and service contractors

• Ensure service-level agreements (SLAs) are met

• Report maintenance issues related to café equipment, plumbing, or electrical systems

Hygiene, Safety & Compliance

• Ensure compliance with food safety, hygiene, and sanitation standards

• Monitor cleanliness of café, pantry, storage, and dining areas

• Follow health, safety, and facilities management policies

Inventory & Cost Control

• Monitor inventory levels of food items, beverages, and consumables

• Place requisitions and maintain stock records

• Minimize wastage and control operational costs

People Management

• Supervise café staff and support staff

• Ensure proper grooming, uniforms, and behavior standards

• Assist in staff scheduling and attendance tracking

Reporting & Documentation

• Maintain daily operational reports, feedback logs, and incident reports

• Share customer feedback and improvement suggestions with management

Skills & Competencies:

• Knowledge of café or food service operations

• Understanding of facilities management practices

• Strong communication and customer service skills

• Basic knowledge of food safety and hygiene standards

• Ability to multitask and work in a fast-paced environment

Qualifications & Experience:

• Diploma or degree in Hotel Management, Hospitality, or Facilities Management preferred

• 2–4 years of experience in café operations, hospitality, or soft services within facilities management

• Experience in corporate, commercial, or industrial facilities is an advantage

Working Conditions:

• Rotational shifts may be required

• Standing for extended periods

• Indoor work environment within a corporate or commercial facility

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.