Floor Manager

Job Requirements

Job Description: Floor Manager

We are currently seeking a highly skilled and motivated Floor Manager to join our team at Titan, a leading company in the Jewellery-SMR industry. As a Floor Manager, you will play a crucial role in overseeing the day-to-day operations of our store and ensuring exceptional customer service.

Responsibilities:

- Manage and supervise the activities of the sales team on the floor.

- Monitor and maintain inventory levels to meet customer demands.

- Train and develop sales associates to deliver excellent customer service.

- Set sales targets and motivate the team to achieve them.

- Ensure compliance with company policies and procedures.

- Handle customer inquiries, complaints, and escalations in a professional manner.

- Collaborate with other departments to optimize store operations.

- Conduct regular performance evaluations and provide feedback to the team.

Requirements:

- Proven experience as a Floor Manager or similar role in the retail industry.

- Strong leadership and managerial skills.

- Excellent communication and interpersonal abilities.

- Customer-oriented mindset with a passion for delivering exceptional service.

- Ability to work in a fast-paced and dynamic environment.

- Proficient in using computer systems and point-of-sale software.

- Knowledge of Jewellery-SMR products and industry trends is a plus.

- Flexibility to work evenings, weekends, and holidays as needed.

If you are a dedicated and results-driven individual with a passion for the retail industry, we would love to hear from you. Join our team at Titan and contribute to our continued success as a Floor Manager. Apply now!

Work Experience

Job Description: Floor Manager

We are currently seeking a highly skilled and motivated Floor Manager to join our team at Titan, a leading company in the jewellery industry. As a Floor Manager, you will play a crucial role in ensuring the smooth operation of our retail store and providing exceptional customer service.

Responsibilities:

- Oversee the daily operations of the store floor, including managing staff, inventory, and customer interactions.

- Train and develop a team of sales associates to deliver excellent customer service and achieve sales targets.

- Monitor and maintain the visual merchandising standards to enhance the overall store appearance.

- Collaborate with the management team to develop strategies for increasing sales and improving customer satisfaction.

- Handle customer complaints and resolve any issues in a professional and timely manner.

- Conduct regular performance evaluations and provide feedback to the team members.

- Ensure compliance with company policies and procedures, including health and safety regulations.

Requirements:

- Proven experience as a Floor Manager or similar role in the retail industry.

- Strong leadership and management skills with the ability to motivate and inspire a team.

- Excellent communication and interpersonal skills to effectively interact with customers and staff.

- Sound knowledge of jewellery products and industry trends.

- Ability to analyze sales data and make informed decisions to drive business growth.

- Exceptional organizational and multitasking abilities.

- Proficient in using computer systems and point-of-sale software.

- Flexibility to work evenings, weekends, and holidays as required.

If you are a dedicated and results-driven individual with a passion for the jewellery industry, we would love to hear from you. Join our team at Titan and take your career to new heights as a Floor Manager. Apply now!