Flexera Consultant

Technical Specialist IT Asset Discovery & Tooling

Work Location: Hyderabad Location

About the Role

Customer operates a large and evolving IT estate. Our Enterprise Technology Discovery Team ensures accurate, scalable IT asset data using tools like OpenText UCMDB (also known as Universal Discovery) & FlexeraOne (also known as FNMS / Data Platform) to populate ServiceNow CMDB. This role focuses on utilising this tooling to maintain & expand discovery coverage across hybrid environments and drive continuous improvement & automation.

What youll be doing

Working with UCMDB and/or Flexera One to

• Configure and optimize UCMDB / Flexera One for infrastructure and software inventory (to enable inventory insights).
• Engage in technical assessments and hands-on problem-solving for discovery-related issues.
• Lead agent installation, deployment, and troubleshooting across hybrid environments.
• Design and implement new discovery patterns and integrations (if necessary).
• Configure and optimize UCMDB / Flexera One -> ServiceNow CMDB integration to represent the IT estate accurately and improve data coverage.
• Collaborate with stakeholders on requirement gathering, planning, and implementation work distribution.
• Drive tooling upgrades, re-platforming initiatives, and automation of discovery processes.
• Collaborate with engineering peers and stakeholders, championing Agile best practices.
• Participate in Agile ceremonies and contribute to continuous improvement.
• Support evolution of the ServiceNow CMDB data model to align with enterprise architecture.

What youll need

Great behaviours

• Passion to learn/grow in role.
• Ability to work proactively, independently with minimal guidance.
• Strong communication, stakeholder management and interpersonal skills.
• Problem-solving and adaptability in ambiguous situations.
• Demonstrate good judgment and pragmatic approach to delivering in an agile team

Strong Technical Skills

• Strong understanding of discovery tools preferably UCMDB or Flexera. Alternatively experience any other agent-based discovery tool (such as ServiceNow ITOM, BMC Helix, etc) or any agent based tool (e.g. SentinalOne, Dynatrace, AquaSec, ServiceNow ACCs, etc).
• Hands-on experience with agent installation and management or API integrations.
• Familiarity with hybrid IT environments (Azure, GCP, VMware, Oracle, SQL).

Nice to have

• Scripting/programming languages (e.g. familiarity with Python, Jython, Powershell, PERL)
• Orchestration skills (e.g. familiarity with Ansible or Chef)
• Code Control and CI/CD Skills (e.g. familiarity with GHE, Harness, Spinnaker, Jenkins)