FIT - CRM - D365 - Senior Associate - Hyderabad

PWC

5 - 10 years

Hyderabad

Posted: 22/11/2024

Job Description

Line of Service

Advisory

Industry/Sector

Insurance

Specialism

Microsoft

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

  • Respond effectively to the diverse perspectives, needs, and feelings of others.
  • Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
  • Use critical thinking to break down complex concepts.
  • Understand the broader objectives of your project or role and how your work fits into the overall strategy.
  • Develop a deeper understanding of the business context and how it is changing.
  • Use reflection to develop self awareness, enhance strengths and address development areas.
  • Interpret data to inform insights and recommendations.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

Technical Developer - D365 CE-Senior Associate
Job Description: We're looking for a Microsoft platform Technical Consultant with 5-10 years of professional experience in Dynamics 365 CE and PowerApps Development within a consultancy environment
Responsibilities:
Gather, assimilate, and analyze relevant data to help surface and support solutions.
Articulate ideas and thoughts in a clear, structured, and compelling way
Be result oriented, assuming responsibility for assigned work and reviewing for accuracy and quality.
Collaborate effectively across teams, supporting your teammates and maintaining a positive and proactive approach even in challenging situations.
Participate in technical analysis and create specification document.
Develop technical architecture, strategy, and guidelines document.
Track Development progress and project deliverables
Effectively articulate not only technical and design/implementation concepts but also the potential solutions.
Perform coding, implementation, testing, debugging, modification, documentation, and application maintenance.
Create Unit Test automation scripts.
Understand and implement Best Practices for Designing and Coding
Requirements:
Good working knowledge on .Net, C#, ASP.Net MVC, Entity Framework, JavaScript, HTML and CSS
5- 8 Years experience as a consultant with implementation of Microsoft Dynamics CE/CRM preferably in a global/multi-country scenario
At least 2-3 end-to-end implementations completed in D365 CE
Strong technical knowledge and understanding of Dynamics 365 CRM and understanding of several modules like Sales, Marketing, Customer Service, Field Service
•Hands-on experience with Power Platform (Portals/ Power Pages, Power Apps, Automate, Power BI);
•Experience in developing Data Migration packages using SSIS and Kingsway soft or equivalent tool.
•System integrations with Dynamics 365 Online – tools, techniques, and best practices. Knowledge of Logic Apps and Azure Functions will be an advantage.
•Hands-on experience of Dynamics 365 Common Data Service and Common Data Model including the customizations and development of Business Data Models for different solutions
•Good understanding of software development lifecycles (Waterfall/ Agile) , development management, release management, data migrations, cut-over planning and hyper care support
•Knowledge of Azure DevOps & CI/CD implementation is an advantage.
•Microsoft certification on one or more Microsoft Dynamics 365 CE modules

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Active Listening, Analytical Thinking, Business Process Analysis, Communication, Creativity, Customer Journey Analysis, Data Management, Embracing Change, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Learning Agility, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Power Apps, Optimism, Self-Awareness, Teamwork, Well being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

About Company

PricewaterhouseCoopers (PwC) is a global professional services firm providing audit, tax, and consulting services. PwC helps organizations manage financial risks, comply with regulations, and improve performance through its expertise in industries like finance, healthcare, and technology.

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