Financial Crime Operations Manager

Organization:

At CommBank, we never lose sight of the role we play in other people’s financial wellbeing. Our focus is to help people and businesses move forward to progress. To make the right financial decisions and achieve their dreams, targets, and aspirations. Regardless of where you work within our organisation, your initiative, talent, ideas, and energy all contribute to the impact that we can make with our work. Together we can achieve great things.

Job Title: Financial Crime Operations Manager

Location: Bangalore

Business & Team: RACO Team

Impact & contribution:

Ensure that all AML/Sanctions/KYC/TM  processes continue to provide an effective control environment that is consistent with regulatory requirements and banks expectations.

Reporting lines: Reporting to Operations Senior Manager

Roles & Responsibilities:

• Drive an excellent production management culture based on the Bank's productivity habits, this includes daily management and team stand up huddles

• You will have daily oversight of confirmed suspect activity to understand new and emerging trends, to ensure insights into reporting are captured and feedback passed onto the monitoring team. This will include the escalation of identification of gaps and deficiencies - the risk should be escalated appropriately to senior management, along with recommended steps for remediation

• Responsible for reviewing and providing oversight and recommendations as per the delegation matrix relating to high-risk customers, including matters relating to terrorism financing along with other material matters, which may arise time to time

• Drive a high standard of the team's capability uplift relating directly to AML/CTF processes this will include train the trainer sessions or staff awareness training

• Accountable in ensuring the skills matrix is current and up to date

• Execute control assurance testing and play a key role in preparing assurance requests and closure packs relating to incidents & issues

Essential Skills:

• Relevant Experience: At least 10 years of relevant experience in business management, operations, or a similar field.

• Leadership Roles Proven experience in leadership roles, managing teams and projects.

• Industry Experience: Experience in the same or similar industry can be beneficial for understanding industry-specific challenges and opportunities.

• Stakeholder Management: Experience in liaising with various stakeholders, including executives, department heads, and external partners.

• Proven yourself as a leader in KYC field.

• Excellent verbal & written communication skills. Exceptional listening and doubt solving capabilities & analytics skills.

• You have creative skills to articulate the processes through different tools (visual e.g. Power point presentation as well as written e.g., Confluence, Microsoft word etc.)

• Good product understanding and experience of digital KYC trends, processes, and regulations.

• Highly motivated, enthusiastic and driven individual with never say die attitude capable to maintain the morale of team in any situation.

• Good team member who is decisive, goal-oriented and proactive

• Highly data driven and good capabilities in Excel.

• You have implemented operational efficiencies in your profile and have worked towards automation of processes (e.g., documentation review).

Education Qualifications:

• Bachelor's degree in Finance, Accounting, or Business.