Finance Operations AR - Lead Sr. Associate
Enterprise Performance
The Enterprise Performance Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business. As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace.
Position Summary
Level: Lead Senior Associate
As a Lead Senior Associate at Deloitte, you will oversee transitions, resolve and escalate issues, liaise with clients, drive operational improvements, coach junior team members, and support continuous improvement and governance.
Work youll do:
- Total experience of 9+ years
- O2C, P2P, R2R or any subprocess under these cycles such as Accounts Receivables, Collections, Cash Applications etc. proces
- Acts as a Team lead for small scale processes / small workstreams within a program
- Understands process workflow, documents SOP and identify key dependencies / handoffs which need to be planned & monitored
- Analyzes process documents (such as Bank Statements, Lockbox, EDI , EFT) and performs transactions using ERPs / digital tools
- Documents any update/change in processes in the process SOPs and get it duly reviewed and signed-off
- Reviews rule sets periodically against process exceptions and executes settlements / adjustments based on review with team lead
- Prepares & analyzes key metrics / reports as per defined timelines and circulate with respective stakeholders
- Monitor time taken to complete the sub-processes against SLAs and industry benchmarks to identify any redundancies and inefficiencies
- Resolves queries (internal and external) related to the process within defined turnaround time
- Liaises with internal / external teams to resolve queries / issues / risks
- Documents all new issues with resolution / exception handling techniques in the knowledge management database and update SOPs as needed
- Undertake trainings related to Process domain, SOP documentation, Lean Sig Sigma, Reporting tools, Deloitte tools & accelerators
- Coach and mentor juniors in the team
- Provide support for operational excellence initiatives by demonstrating process
- knowledge and executing activities related to the transformation exercise
- Support team leads with relevant information with respect to any queries/issues raised in governance forums
Enterprise Operations as A Service
The Enterprise Operations Portfolio is a collection of Offerings that helps clients achieve the maximum possible impact and value from their investments in Finance, Supply Chain and IT operations. By taking a holistic view of these key business functions from strategy articulation through process design and technology enablement, we can help our clients navigate their challenges while operating components of their business.
As our clients drive towards their digital future, Finance, Supply Chain, and IT play an increasingly important role in how these organizations interact with their customers, suppliers, and other key stakeholders. By combining our strategy, operations improvement, implementation, and operate capabilities, we can be more creative in how we deploy our resources and drive innovation at market pace.
Qualification
- Good working knowledge any ERP Oracle/SAP
- Good understanding of the AR process
- Good communication skills
- Good Command on MS Excel
- Experience in working in a Shared Service Centre will be an added advantage
- B. Com / BBA or similar 3-year graduate course
- CA Inter, ACS, ICWA, or similar 4-year masters course such as M.Com
Job Location: HYD/CHE
Shift Timings: 24*7 (Including night shift)
Work Model: All 5 days Work from Office
