Job Summary
We are seeking a dedicated and experienced Product Specialist (T) with a strong background in Finacle Core and Finacle along with expertise in Retail Banking. The ideal candidate will have 5 to 8 years of experience and will work in a hybrid model with rotational shifts. This role does not require travel. The candidate will play a crucial role in enhancing our product offerings and ensuring seamless integration within our retail banking domain.
Responsibilities
- Lead the implementation and customization of Finacle Core and Finacle solutions to meet the specific needs of our retail banking clients.
- Oversee the end-to-end product lifecycle from requirement gathering to deployment and post-implementation support.
- Provide technical expertise and guidance to the development team to ensure the successful integration of Finacle solutions.
- Collaborate with cross-functional teams to identify and address any technical challenges that may arise during the project lifecycle.
- Conduct regular system audits and performance assessments to ensure optimal functionality and compliance with industry standards.
- Develop and maintain comprehensive documentation for all product configurations customizations and integrations.
- Train and mentor junior team members on best practices and advanced functionalities of Finacle solutions.
- Engage with clients to understand their business requirements and translate them into technical specifications.
- Monitor and analyze market trends to identify opportunities for product enhancements and new feature development.
- Ensure that all product updates and releases are thoroughly tested and meet the highest quality standards.
- Provide ongoing support and troubleshooting for any issues related to Finacle solutions in the retail banking domain.
- Work closely with the sales and marketing teams to develop product positioning and messaging that resonates with our target audience.
- Maintain a strong focus on customer satisfaction and continuously seek feedback to improve our product offering
Qualification
- Possess in-depth knowledge and hands-on experience with Finacle Core and Finacle solutions.
- Demonstrate expertise in the retail banking domain with a strong understanding of industry trends and best practices.
- Have a proven track record of successfully implementing and customizing Finacle solutions for retail banking clients.
- Exhibit excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Show strong communication and interpersonal skills to effectively collaborate with clients and internal teams.
- Display a commitment to continuous learning and staying updated with the latest advancements in Finacle and retail banking technologies.
Certifications Required
Finacle Core Certification Finacle Solutions Certification