Finacle Application L2 Support

Job Description / Position : Finacle Application L2 Support

Job Location : India & Overseas

Exp : Minimum 3 to 6 Years

Experience :

Minimum 3 to 6 years of Product experience in Finacle Core Banking product (Infosys/Edgeverve)

Working experience on Finacle 7X and 10X and 11X product capability along with Application architecture

Experience in handling Finacle Interfacing requirements (Custom and Product APIs/Connect 24/Finacle Integrator)

Need to have experience of direct interaction with Clients

Technical Skills :

Good understanding of Finacle Product Architecture & Customization layers.

Finacle customization flow understanding (New custom menu, Reports - MRT & Jasper, Batch job, Product menu customization, FI, EOD-BOD process and debugging)

Experience in best practices to be followed in Oracle (SQL, PL/SQL, Stored Procedures, Triggers, Functions) related to Finacle application.

Experience in Finacle scripting, Unix shell scripting and Report designing.

Good understanding of Finacle Integrator and feasible enhancements to the same.

Hands on experience in using Finacle APDM for patch deployment

Complete End to End execution of EODBOD module.

Knowledge of Enterprise and Next gen Payment systems

Hands on experience in Finacle 11.x

Knowledge of full life cycle of module including menu options.

Knowledge of related tables for various flow and processing in the specific module.

Resolving deployment issues and Debugging skills.

Strong Technical understanding of Finacle Core, CRM, SVS, SSO, FI and C24 solutions

Maintain and Monitoring of the Finacle related services.

Good Knowledge on payment system modules.

Functional Skills :

Finacle Core Banking Functional knowledge

Good understanding of Banking domain and terminologies used.

Finacle certification from Infosys will be added advantage

Finacle CRM and Admin module (FINFADM/SSOADM)

Soft Skills :

Able to influence multiple teams on technical considerations, increasing their productivity and effectiveness by sharing deep knowledge and experience.

Self-motivator and self-starter, Ability to own and drive things without supervision and works collaboratively with the teams across the organization.

Have excellent soft skills and interpersonal skills to interact and present the ideas to Senior and Executive management

The Application Support L2 Specialist is accountable for the availability, performance, cost optimizations and risk management related to Finacle Application services.

Application availability

Application performance e

Incident management

Problem management

Service quality

Capacity management

Backup and recovery

High availability / Always on Support

Troubleshooting (Incident diagnoses and analysis)

Disaster Recovery