Company Description

Medister Infection Control Systems Pvt. Ltd. is a Mumbai-based specialist in infection control and medical sterilization equipment. The company supplies and manufactures a range of products used by healthcare facilities to ensure safe and effective sterilization of medical instruments and equipment, such as autoclaves, air sterilizers, ultrasonic cleaners, ETO and steam sterilizers, supporting infection prevention and control practices in hospitals and clinics. It is focused on providing reliable, quality-oriented sterilization solutions to support patient safety and clinical hygiene standards
Role Description

This is a full-time on-site role for a Field Services Engineer based in Mumbai. The Field Services Engineer will perform equipment installations, repairs, and upgrades, conduct troubleshooting and diagnostics on issues, and deliver technical support to customers. Additionally, the role requires conducting regular preventive maintenance to ensure optimal performance and maintaining strong communication with customers to address their questions and concerns effectively.
Qualifications

Experience in Field Service, including equipment installation and on-site support
Proficiency in troubleshooting and resolving technical issues
Technical Support capabilities, ensuring timely resolution of customer challenges
Knowledge of Preventive Maintenance procedures to sustain equipment functionality
Strong Customer Service skills and a commitment to building positive client relationships
Ability to work independently and prioritize tasks effectively
Engineering degree, diploma, or certification in a relevant technical field
Prior experience in the infection control systems or healthcare industry is an advantage

Field Services Engineer

Medister Infection Control Systems Pvt. Ltd.

Job Description

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