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Field Marketing Specialist

HospiPal.Health

0 - 2 years

Mumbai

Posted: 18/03/2026

Getting a referral is 5x more effective than applying directly

Job Description

The hospital corridors are quiet at 3 AM.


But the waiting room outside the ICU isn't.


A daughter sits with her laptop open, racing to finish tomorrow's

presentation. Her father is inside recovering from surgery. Alone.


Every few minutes, she looks up. Anxious. Guilty. Exhausted.


"I should be in there with him," she thinks. "But 15 people are

counting on me at work tomorrow."


This scene repeats in hospitals across Mumbai. Every single day.



At HospiPal Health, we believe medicine treats the illness

but recovery also needs human presence.


We provide trained hospital companions who bridge the gap between

medical treatment and family caregiving. Not clinical procedures.

Human support.


When family cannot always be there, we are.


**Kisi Apne Jaisa Saath.**



We've built trust across Mumbai, Thane, and Navi Mumbai.

Our families return to us. Our service works.


But thousands of families facing this struggle right now

don't know we exist.


**That's the challenge we're hiring you to solve.**



FIELD MARKETING SPECIALIST


We're building our demand generation function from the ground up.

You'll be the first person in this role, with a direct path to

leading a team.


**This role is 70% fieldwork, 30% digital.**


Most of your time will be spent outside the officein hospitals,

in communities, having real conversations with families facing

real challenges.



YOUR CORE RESPONSIBILITIES:


**Hospital Field Engagement (50%)**


Visit 4-5 hospitals weekly across Mumbai, Thane, Navi Mumbai

Connect with families in ICU waiting areas, OPD queues, surgery waiting rooms

Listen first, understand their situation, offer HospiPal where genuinely helpful

Build professional relationships with hospital staff, administrators, and front desk teams

Generate 15+ qualified leads weekly through authentic conversations

Gradually establish HospiPal's presence as a trusted resource within hospital ecosystems


**Lead Conversion (30%)**


Respond to all inquiries within 15 minutes

Explain services, pricing, and process clearly via phone/WhatsApp

Address concerns professionally and empathetically

Convert leads to bookings (target: 25-30% conversion rate)

Track everything in our CRM system


**Community Building (15%)**


Engage actively in WhatsApp groups and healthcare forums

Provide genuine valueanswer questions, share hospital navigation tips

Build HospiPal's reputation as a trusted resource

Introduce services organically when families express need


**Feedback & Documentation (5%)**


Gather testimonials and reviews (with consent)

Document common questions for service improvement

Submit weekly activity and outcome reports



WHO YOU ARE:


**Must Have:**


Excellent communication in Hindi and English (Marathi is a big plus)

Comfortable starting conversations with strangers in sensitive situations

Ability to build relationships across different stakeholder groups

High emotional intelligence and genuine empathy

Self-motivatedyou don't need constant supervision

Can travel across Mumbai/Thane/Navi Mumbai daily

Smartphone with reliable internet

Available to start within 7-14 days


**Strong Advantage:**


Healthcare, hospital admin, or medical sales background

Personal caregiving experienceyou understand this struggle firsthand

Prior field sales or community engagement experience

Know the Mumbai/Thane hospital landscape

Experience working with or within hospital environments


**Education:** Any graduate degree

**Experience:** 0-2 years (exceptional freshers welcome)



COMPENSATION:


**Base Salary:** 22,000/month (fixed, unconditional)


**Performance Incentive:** 500 per client successfully onboarded*


*Incentive Terms & Conditions:

Payable only after client has completed their first service booking

Client must complete payment for services rendered

No incentive for cancelled bookings or unpaid services

Incentive paid in the month following service completion

Subject to verification of lead source and conversion process

Company reserves the right to review and adjust incentive structure

based on overall business performance


**Expected Total Earnings:**


Based on realistic performance targets and subject to incentive terms:


**Month 1** (learning): 26,000-28,000

**Month 2** (ramping): 29,000-32,000

**Month 3+** (full performance): 35,000-42,000


All payments processed monthly via bank transfer.



PERFORMANCE TARGETS:


We believe in transparent, measurable goals:


**Month 1:** 8-12 clients onboarded

**Month 2:** 15-20 clients onboarded

**Month 3+:** 25-30 clients onboarded


Monthly performance reviews. Consistent delivery = salary increases

and expanded responsibilities.



YOUR GROWTH PATH:


**3-6 Months:** Senior Field Specialist

25,000-28,000 base | Proven track record


**6-9 Months:** Team Lead

30,000 base + team incentives | Manage 2-3 field specialists


**9-12 Months:** Marketing Manager

40,000-50,000 + bonuses | Own complete demand generation


**12+ Months:** Leadership discussions based on performance and company growth



TRAINING & SUPPORT:


**Week 1:**

Comprehensive service and communication training

Hospital navigation protocols and stakeholder engagement strategies

CRM system training

Shadowing leadership on actual field visits


**Ongoing:**

Weekly performance coaching

Sales technique and objection handling workshops

Direct access to leadership for questions



WORK DETAILS:


**Location:** Field-based (Mumbai, Thane, Navi Mumbai)

**Schedule:** Monday-Saturday, 9 AM-6 PM (flexibility needed for evening hospital hours)

**Reporting:** Daily WhatsApp updates, weekly detailed discussions

**Work Style:** High autonomy with clear accountability



NOT THE RIGHT FIT IF YOU:


Prefer desk-based office work

Need constant supervision

Are uncomfortable with field sales or approaching strangers

Want rigid 9-to-5 structure

Cannot commit to performance-based compensation



SELECTION PROCESS:


**Stage 1:** Application Screening (24-48 hours)

**Stage 2:** Phone Interview (15 minutes)background and scenario assessment

**Stage 3:** Field Assessment (45-60 minutes)real hospital evaluation

**Stage 4:** Offer & Onboardingbackground verification, start within 7 days



THINK ABOUT THIS SCENARIO:


You're at a hospital at 5:30 PM. A woman in her mid-30s ends a

phone call. She looks distressed.


You heard her say: "I don't know how to manage both, Didi. Office

won't give more leave but Papa is so confused about the doctors'

instructions."


She sits down, visibly stressed.


**How would you approach her? What would you say? What would you NOT say?**


Your answer reveals how you naturally handle sensitive situations.



ABOUT HOSPIPAL HEALTH:


Founded by healthcare professionals who saw the gap between medical

excellence and human support in hospitals.


We provide trained, verified companions for families managing patient

care across Mumbai, Thane, and Navi Mumbai.


Services: Hospital visit assistance, admission support, patient

companionship, home recovery care.


**Philosophy:** Kisi Apne Jaisa Saathcare that feels like family.


**Website:** www.hospipalhealth.com

**Instagram:** @hospipal.health



HOW TO APPLY:


**WhatsApp +91 99872 49625** (preferred)


Include:

1. Full name and age

2. Current location

3. Relevant experience

4. Why this role specifically interests you

5. Start date availability


**Alternative:** LinkedIn message


Rolling applications. Position open until filled. Apply early.



**Equal Opportunity Employer**


We welcome applications regardless of gender, religion, caste,

disability, or background.



We're looking for someone who sees this as work that matters,

not just a job.


If that's you, we'd like to hear from you.



Mumbai, Thane, Navi Mumbai (Field-based)

Full-time

Marketing & Business Development

1 position


#MumbaiJobs #HealthcareJobs #FieldMarketing #ThaneJobs

#NaviMumbaiJobs #StartupCareers #PatientCare #ImpactJobs


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