Field Auditor

Industry

Elevators & Escalators

Role Overview

The Field Auditor is responsible for conducting on-site audits of elevator and escalator installation, maintenance, modernization, and safety practices to ensure compliance with statutory regulations, company standards, and best industry practices. The role focuses on technical, safety, and process audits while driving continuous improvement and operational excellence across field operations.

Experience

Minimum 6+ years of relevant experience in the Elevator & Escalator industry , preferably in installation, maintenance, quality, safety, or technical audit roles.

Qualification

• Diploma in Electrical / Electronics Engineering (preferred)
• ITI with strong technical exposure may be considered in exceptional cases

Key Responsibilities

1. Audit Planning & Execution

• Plan and conduct scheduled and surprise field audits for elevator and escalator installation, maintenance, and modernization activities.
• Prepare audit checklists aligned with statutory norms, company SOPs, and customer requirements.
• Ensure audit coverage across sites, branches, and teams as per audit calendar.

2. Technical & Safety Compliance

• Verify compliance with IS Codes / EN 81 + latest codes / Lift Act / State Lift Rules and other applicable standards.
• Assess adherence to safety practices, use of PPE, work permits, and risk mitigation measures at sites.
• Identify potential technical and safety risks and escalate critical deviations immediately.

3. Technical Competence Assessment

• Evaluate technical workmanship, installation quality, alignment, wiring, commissioning practices, and maintenance procedures.
• Validate correctness of troubleshooting, fault rectification, and preventive maintenance activities.
• Ensure tools, equipment, and testing instruments are used as per defined standards.

4. Non-Conformance & Corrective Actions

• Identify, document, and classify non-conformances (NCs) based on severity.
• Recommend corrective and preventive actions (CAPA) and track closure within defined timelines.
• Follow up with site teams, supervisors, and managers to ensure sustainable compliance.

5. Process Evaluation & Improvement

• Review effectiveness of existing field processes and SOPs.
• Suggest process improvements to enhance quality, safety, productivity, and compliance.
• Share best practices and lessons learned across teams.

6. Performance Assessment & Support

• Assess performance of installation engineers, maintenance technicians, and contractors during audits.
• Provide constructive feedback, on-site guidance, and technical support to improve performance.
• Identify training needs and recommend skill enhancement programs.

7. Professional Conduct & Confidentiality

• Maintain impartiality, professionalism, and integrity during audits.
• Handle audit data, reports, and observations with strict confidentiality.
• Ensure fair and unbiased evaluation without conflict of interest.

8. Continuous Improvement & Ethics

• Promote a culture of safety, quality, and ethical practices across field operations.
• Stay updated with changes in standards, regulations, and industry best practices.
• Act as a role model for compliance, discipline, and ethical conduct.

9. Documentation & Reporting

• Prepare clear, accurate, and timely audit reports with observations, evidence, and recommendations.
• Maintain audit records, compliance dashboards, and trend analysis reports.
• Share audit summaries with management and participate in review meetings.

Key Skills & Competencies

• Strong understanding of elevator installation, maintenance, and modernization practices
• In-depth knowledge of IS 14665 / EN 81 / Lift Act / State Lift Rules
• High level of technical, safety, and process auditing capability
• Excellent analytical, observation, and problem-solving skills
• Strong report writing and documentation skills
• Effective communication and interpersonal abilities
• Ability to influence field teams and drive compliance without authority
• Willingness to travel extensively and work at project/sites locations