FHS -TSP Program Leader

Job Description:

Airbus FHS provides customized services to its Customers (mainly Airlines) ranging from FHS-Component upto FHS TSP (Tailored Support Program) with the objective to provide airlines with significant inventory management and repair cost savings whilst supporting the improvement of their maintenance and engineering activities to allow an increased aircraft reliability and availability in an improved airworthy environment. 

Accountabilities

FHS -TSP  Program Leader is responsible for  oversight, delivery and performance (contractual service level commitments) for TSP services provided to AIC TSP 

 FHS -TSP Program Leader ensures and monitors On Time Performance (or other contractual FHS -TSP performance indicators) and takes necessary actions to correct issues. 

He/she is responsible for on-time, on-cost, on-quality delivery of services, including quality of data in IT Tools (including but not limited to MIS) 

FHS -TSP Program Leader is responsible - with a team of aeronautical experts in Maintenance Control, Planning, Technical Records & Engineering for Fleet Technical Management and is accountable to protect its fleet schedule

FHS -TSP Program Leader ensures compliance of the service to local Airworthiness regulation, and to FHS Continued Airworthiness Management directives

FHS -TSP Program Leader ensures the operational interface with customer Airline, MROs and other suppliers / partners. Consequently, He/she shall organise, lead or delegate needed review meetings with involved parties as defined in applicable Interface Manuals

FHS -TSP Program Leader shall provide and communicate comprehensive business & operational  activity reports in AIRBUS and / or customer organisation.

FHS -TSP Program Leader ensures the whole AIC TSP team is well integrated in the worldwide FHS-TSP/FTM community, by applying AIRBUS common Processes Methods and Tools, and by organizing participation to best practices sharing, improvement projects, ad-hoc support, training... with other entities.

Main activities

FHS -TSP Program Leader is responsible for the execution of the Tailored Support Package with AIC and will be based in New-Delhi, India. 

FHS -TSP Program Leader is responsible for the overall daily and long-term performance of the program. This includes:

Ensuring daily TSP performance and interface with the Customer

Support On Site Teams with initiatives and measures to maintain and enhance Customer satisfaction in-line with IISM/FHS priorities and objectives

Put in place and run, a department operating model allowing control of business activities (performance, risk…) and associated resources

Management reporting – operational & business performance

Technical support with Local Aviation Authority, EASA and FAA

Coordinating the performance of Airbus subcontractors and suppliers (MRO and OEMs)

Ensuring compliance with contract deliverables

Requesting modifications to suppliers and customer in order to ensure or improve the overall TSP operational or financial performance

Ensure definition & deployment of efficient and integrated workshare with FHS-Airline Engineering Central (TLS) & FTM Central  (BLR) teams

Delivering, with the support of remote FHS functions (FHS-Airline Engineering Toulouse and FTM Central) fleet technical management (FTM) services and associated activities in accordance with applicable regulations for  customers

FHS -TSP Program Leader is responsible for the organisation and management of a coherent team of maintenance experts, including the team leads per function This includes:

Organisation and staffing of team as  per business requirement,

Supporting Management of  budget, AOP, Risks and Opportunities in coordination with IISMR/FHS Airline Engineering  interfaces,

Translating the IISMR/FHS Airline Engineering Domain strategy into clear activities for his/her team,

Ensuring his/her team objectives are defined and manage individual performance of his/her team members,

Engaging and develop his/her team & Managing team skills, competences & knowledge, 

Promoting TRUST and empowerment to help FHS-TSP team to grow, develop and achieve superior results by ensuring individual follow-up, appreciation and training

Ensure business transformation by adopting industry best practices, deploy FHS-TSP business principles such as and not limited to AOS,LEAN,Project Management & Quality Management.

Anticipate Succession planning

FHS -TSP Program Leader is responsible for FHS TSP Technical Performance management: with the objective to achieve or exceed the targeted on-time performance  this includes

 Permanently optimising maintenance planning and processes

Taking appropriate technical and fleet planning decisions

Identification & Resolution of Top Technical Concerns

FHS -TSP Program Leader supports FHS Component Performance management with the objective to monitor the guaranteed FHS parts delivery & exchange performance in terms of its link to TSP/FTM activities

FHS -TSP Program Leader  is responsible for deployment, identification & adherence of FHS Safety Management principles and is accountable for timely resolution of issues under its ownership.

Outputs

• Operational performance for AIC fleet and customer satisfaction

• Management, development and performance of the FHS-TSP  team

• Team ramp-up and competence development

• Increased customer satisfaction in regards with AIRBUS FHS TSP support to:

• Maintain aircraft airworthiness,

• Increase A/C performance (reliability and availability),

• Reducing Cost of ownership and maintenance costs,

• Control FHS-TSP Cost base to improve FHS-TSP competitiveness 

• Improved integration of activities with necessary AIRBUS FHS & Support and Services entities to generate synergies and mutual benefits.

Organisation structure

The jobholder is a member of the AIRBUS Flight Hour Services (FHS) organisation  and reports:

• Operationally to HO Materials India & South Asia

• Functionally to the HO Airline Engineering

He/She leads 4 departments performing Fleet Technical Management & works closely with Customer Program Manager based in Toulouse to optimise   FHS TSP operational & financial performance

G. SKILLS

Educational Qualification : Aircraft Maintenance diploma or Engineering diploma

Technical knowledge and experience :

Licence or Type rating on Airbus Fleet desirable

5+ years Part M / CAMO experience in Airline environment

5+ years Management experience

Knowledge of regulations constraints, EASA or other

Proven Project Management experience on Multi Programs 

Knowledge of MIS

IT proficiency is a plus

Skills :

Proven leadership and can-do attitude

High level of proactivity - to define, launch and lead projects as necessary

Excellent team spirit

High level of autonomy

Endurance when facing resistance

Good communication skills ; experience in customer interface is a plus

Excellent level of spoken and written English

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.