Female Customer Support Executive/Inside Sales

Key Responsibilities

• Handle customer queries via calls, emails, or chat with professionalism and empathy.
• Take complete ownership of queries from initiation to resolution with proper follow-ups and documentation.
• Maintain detailed records of customer interactions, feedback, and issues.
• Collaborate with internal teams to ensure timely and effective solutions.
• Proactively identify customer needs and provide appropriate guidance.

Key Requirements

• Candidate with excellent command of English (spoken and written) .
• Strong communication and interpersonal skills.
• Prior experience in customer support or call handling preferred.
• Proactive, empathetic, and capable of handling users with professionalism.
• Ability to multitask, adapt, and remain calm under pressure.