F&B Captain

Profile - F&B Captain

Location: Aligarh, Uttar Pradesh

Experience Required: Minimum 5 Years

Department: Food & Beverage

Employment Type: Full-Time

Job Summary

The F&B Captain is responsible for supervising restaurant service operations, ensuring high standards of guest satisfaction, and leading the service team during shifts. The role requires strong leadership, service excellence, and coordination with kitchen and management teams.

Key Responsibilities

• Supervise and coordinate day-to-day restaurant service operations
• Lead, guide, and motivate service staff to deliver excellent guest service
• Ensure proper table setup, cleanliness, and overall dining area presentation
• Take guest orders, ensure accurate service, and handle special requests
• Address guest complaints and resolve issues promptly and professionally
• Coordinate with kitchen staff to ensure timely and correct food delivery
• Monitor service quality and maintain F&B service standards
• Train new staff and support ongoing team development
• Ensure compliance with hygiene, safety, and company policies
• Assist in inventory checks, stock control, and minimizing wastage
• Support management in achieving sales targets and operational efficiency

Required Skills & Qualifications

• Minimum 5 years of experience in Food & Beverage service, preferably as a Captain or Senior Steward
• Strong leadership and team-handling skills
• Excellent communication and interpersonal abilities
• Sound knowledge of food, beverages, menu planning, and service styles
• Customer-focused mindset with problem-solving skills
• Ability to work in shifts, weekends, and holidays
• Knowledge of hygiene, safety, and service SOPs

Preferred Qualifications

• Diploma or Degree in Hotel Management or Hospitality
• Experience in hotels, fine dining restaurants, or premium casual dining