Fashion Store Manager (Chennai)

Store Manager Pinklay Chennai (KNK Road, Nungambakkam )

Role Overview

Were looking for a passionate and experienced Store Manager to lead our Chennai store end-to-end.

This role goes beyond just managing a store - you will be the face of Pinklay on the shop floor. From driving sales to creating a beautiful, memorable customer experience, you will bring our brand to life every single day. If you enjoy working with people, have an eye for detail, and love retail, this role is for you. Please send your resume to hr@pinklay.com if interested.

What Youll DoStore Operations & Sales

• Drive store sales, targets, and overall performance
• Ensure smooth day-to-day operations (opening/closing, billing, cash handling)
• Manage inventory, stock levels, and replenishment
• Minimise stock loss and maintain accuracy

Customer Experience

• Deliver a warm, thoughtful, and personalised in-store experience
• Handle customer queries and concerns with care and professionalism
• Build relationships with customers and encourage repeat visits

Team Leadership

• Hire, train, and mentor store staff
• Set clear goals and review team performance regularly
• Create a positive, motivated, and high-performance culture

Visual Merchandising & Store Standards

• Maintain a visually beautiful store aligned with Pinklays aesthetic
• Ensure cleanliness, organisation, and strong product storytelling
• Execute new launches, VM changes, and in-store campaigns

Reporting & Coordination

• Share daily, weekly, and monthly performance reports
• Work closely with central teams (retail, merchandising, supply chain)
• Share customer feedback and insights to improve our offering

What we are looking for?

• 36 years of retail experience, with 12 years in a leadership role
• Experience in fashion, lifestyle, or home retail is preferred
• Strong people leader with excellent communication skills
• Customer-first mindset with high attention to detail
• Comfortable with POS systems, inventory tools, and basic reporting
• Open to working weekends and retail hours

What Youll Get?

• Opportunity to grow with a fast-growing, design-led brand
• A creative and value-driven work environment
• Competitive salary + performance incentives
• Employee discounts across Pinklay products

Role Details

• Location: Gurugram
• Role: Store Manager
• Industry: Fashion & Lifestyle Retail
• Employment Type: Full-time