Fashion E-commerce Operations Executive (Shopify) – On-site
COVERA
4 - 6 years
Ahmedabad
Posted: 19/02/2026
Job Description
Company Description
Covera is a fast-growing fashion retail and e-commerce platform offering curated swimwear, lingerie, nightwear, loungewear and activewear. We operate both offline and online, working with multiple partner brands as well as our own label.
We are building a strong operations backbone and are looking for someone who can take ownership of our Shopify backend and order flow.
Role Description
This is a full-time, on-site role based in Ahmedabad (MondaySaturday).
The Fashion E-commerce Operations Executive will be responsible for managing end-to-end order processing and backend operations for our Shopify store.
This is a hands-on role that combines system management, customer communication, packing & dispatch, and brand coordination.
Key Responsibilities
- Manage Shopify backend (orders, COD, prepaid, refunds, cancellations)
- Oversee complete order lifecycle from payment to delivery
- Pick, pack, label, print invoices and coordinate dispatch
- Ensure zero dispatch errors and backend accuracy
- Conduct COD confirmation calls
- Handle customer communication via phone and WhatsApp
- Coordinate with partner fashion brands for dispatch and tracking
- Maintain daily order tracker and backend hygiene
Qualifications & Requirements
- 24 years of experience in fashion/apparel e-commerce
- Hands-on Shopify backend experience
- Experience in packing and dispatch operations
- Strong understanding of fashion sizing, measurements and fit
- Strong spoken and written English
- Comfortable communicating with customers and brand owners
- Ahmedabad-based and available for on-site work
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