Family Office General Manager – Operations & Administration

We are looking for a highly capableFamily Office General Managerto run the day-to-day operations of a family office supporting a family with two businesses. This role is for someone who enjoysbuilding structure, running clean processes, and ensuring life admin, staff coordination, documentation, and recurring responsibilities are handled proactively.

You will be the central coordinator who keeps things moving smoothly, reduces the leaderships time spent on operational follow-ups, and ensures the familys administrative ecosystem runs like a well-managed organization.

• Oversee end-to-end family administration and day-to-day coordination
• Manage schedules, appointments, travel planning (as needed), and reminders
• Ensure recurring tasks and commitments are tracked and completed on time
• Coordinate with vendors/service providers and ensure timely resolution of issues

• Manage routine payments: utilities, staff payouts, vendor bills, subscriptions, maintenance costs
• Maintain petty cash / imprest with proper logs and receipts
• Reconcile designated family operational accounts and flag anomalies
• Prepare a simple monthly spend and cashflow summary for leadership review

• Maintain a clean and well-organized document vault (digital + physical)
• Track renewals and expiries (insurance, vehicle documents, AMCs, subscriptions, etc.)
• Coordinate with external professionals (CA, insurance agent, legal counsel, etc.) as needed
• Ensure deadlines, paperwork, and follow-ups are completed on time

• Manage household staff operations: attendance, rosters, duties, replacements
• Coordinate drivers, office support staff, and facility vendors across locations where needed
• Maintain service standards, checklists, and basic performance hygiene
• Support hiring, onboarding, and background verification for staff/vendors

• Coordinate routine health check-ups, appointments, tests, and follow-ups
• Ensure medical records and key information are filed and easy to retrieve
• Maintain an updated list of preferred hospitals/doctors and emergency contacts

• Coordinate logistics for family events and hosting requirements
• Manage vendors, budgets, schedules, and execution support as needed

• Provide weekly updates on open items, upcoming renewals, and priorities
• Escalate exceptions proactively (financial thresholds, urgent issues, time-sensitive matters)
• Bring solutions, not just problems3 options + recommendation where relevant

• Not an investment/portfolio management role
• Not a finance team replacement for the companies
• Not a personal assistant role focused on non-essential errands (though you will coordinate getting important work done through staff/vendors)

• Highly organized and process-driven; you naturally build checklists and trackers
• Strong follow-up and coordination skills; you can get things done without constant supervision
• Comfortable managing staff and vendors with professionalism and firmness
• Discreet, trustworthy, and able to handle sensitive information
• Calm under pressure and able to prioritize well
• Tech-comfortable (Google Workspace / Excel / task tools)

• 512 years experience in operations/admin roles (family office, estate management, hospitality operations, founders office, facilities/admin head, executive administration, etc.)
• Age preference: ~3545 (not mandatory if the profile is strong)
• Strong written and verbal communication
• Background verification will be required