Facility Manager - Technical

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Role Summary

The Technical Manager – Facilities is responsible for end-to-end operations, maintenance, compliance, and continuous improvement of campus facilities and building services. This role leads the technical strategy for MEP systems (HVAC, Electrical, Plumbing, Fire & Safety), manages service vendors, ensures legal/statutory compliance, and delivers a safe, efficient, and high-quality workplace experience.

Key Responsibilities

1) Operations & Maintenance (O&M)

• Own daily operations of HVAC, electrical distribution, UPS/DG, BMS, water supply, STP/ETP, fire alarm & protection systems, lifts, and building envelope.

• Implement preventive, predictive, and corrective maintenance per OEM/ statutory requirements; maintain asset registers and service histories.

• Optimize energy consumption and utilities; track and improve Power Usage Effectiveness (PUE), kWh/sq.ft, Water Use and carbon metrics.

2) Compliance, Safety & Risk

• Ensure adherence to local statutes and codes (fire NOC, electrical safety, environmental permits, boiler rules, elevator inspections, hazardous materials handling).

• Lead EHS programs, risk assessments, safety drills, permit-to-work (PTW), Lockout/Tagout (LOTO), Incident/Accident reporting and RCA.

• Maintain SOPs, WI, checklists, and conduct audits for compliance readiness.

3) Vendor & Contract Management

• Manage IFM/AMC vendors; define SLAs, KPIs, and performance governance.

• Oversee RFPs, technical evaluations, negotiations, and contracting; ensure spares inventory and warranty/AMC coverage.

• Validate PPM schedules, service reports, and quality of workmanship; enforce penalty/bonus mechanisms.

4) Project Delivery & Asset Lifecycle

• Lead fit-outs, retrofits, upgrades, and minor capital projects—scope, BOQs, budgeting, approvals, execution, and commissioning.

• Drive asset lifecycle planning: condition assessments, CapEx planning, replacement strategies, and digital twin/BMS integrations.

• Coordinate with Design, IT, Security, and HSE for cross-functional deliverables.

5) Energy & Sustainability

• Execute energy audits, implement conservation measures (VFDs, LED retrofits, BAS/BMS optimizations), and track savings.

• Support green building certifications (LEED/IGBC/BREEAM) and ESG reporting; manage waste segregation and water efficiency programs.

6) Stakeholder & Customer Experience

• Be the technical point-of-contact for business units, real estate, security, and workplace teams; communicate outages, planned works, and impacts.

• Monitor helpdesk performance, drive root cause analysis, and implement continuous improvement initiatives.

7) Documentation & Reporting

• Maintain as-built drawings, O&M manuals, test certificates, calibration records, and compliance dossiers.

• Publish weekly/monthly dashboards: uptime, incidents, energy, water, PPM adherence, customer feedback, and budget status.

Required Qualifications

• Education: Diploma/Bachelor’s in Electrical Engineering or related field.

• Experience: 8–12+ years in facilities engineering/IFM, with 3–5+ years in a lead/managerial capacity managing multi-building or campus operations.

• Strong hands-on knowledge of HVAC (chillers/VRF), electrical systems (HT/LT, switchgear, UPS, DG), fire & life safety, plumbing, BMS/BAS.

• Proven track record in compliance, vendor management, project delivery, and EHS leadership.

• Familiarity with energy management, asset lifecycle and CAPEX/OPEX planning.

Core Competencies

• Technical Expertise: Deep understanding of MEP systems and statutory requirements.

• Problem Solving & RCA: Structured approach to diagnosing and preventing repeat failures.

• Leadership & Communication: Clear direction to technicians and vendors; stakeholder-friendly updates.

• Planning & Prioritization: Balances reactive needs with planned maintenance and projects.

• Cost & Risk Management: Optimizes spend, mitigates operational risks, and ensures resilience.

KPIs & Success Metrics

• Uptime/Availability: >99.5% for business-critical systems; zero major compliance violations.

• PPM Adherence: ≥95% on-time completion; reduction in reactive calls.

• Incident Metrics: Reduced MTTR, zero Lost Time Injuries (LTIs).

• Energy & Water: Year-on-year reduction in kWh/sq.ft, liters/occupant, and carbon footprint.

• Customer Experience: Helpdesk SLA compliance, satisfaction score/eNPS improvement.

• Budget Performance: OPEX within plan; evidenced cost savings from efficiency projects.

Tools & Technologies (Customize)

• BMS/BAS: Honeywell/Siemens/Schneider/Johnson Controls

• CMMS/CAFM: Archibus/IBM Maximo/UpKeep/ServiceNow Facilities

• Energy Analytics: EMS dashboards, sub-metering, smart sensors

• Documentation: AutoCAD, MS Office/Teams, Power BI (dashboards)

• Compliance & Safety: PTW systems, LOTO devices, calibration/test equipment

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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