Facilities Site Lead

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Facilities Site Lead would be solely responsible for the day-to-day management of the employee, visitor, guest and the workplace team’s experience. They will also be commercially accountable for budgeting and financial management and will need to plan, organize and direct all Site services, including front-of-house (reception, concierge, conferences & events), food and beverage operations, employee & BU leadership engagement and housekeeping.

Specifically, the responsibilities will include.

• Manage the Guest services team deliverables - establishing service level expectations in line with and managing day-to-day delivery of the front office experience, conferences, events & meetings
• Manage the development and delivery of the employee & leadership engagement program – daily connects using the app, following through on the feedback, analyzing general experience trends and employee journey & ecosystem mapping
• BU team engagement events & catering on site, running community events, awareness talks & presentations
• Manage the F&B services program delivery at site – vendor mix, performance standards, food options, hygiene & HACCP standards
• Actively promote the Workplace experience services within the BU community
• Manage budgets and financial plans and workplace services expenditure in line with guidelines
• Oversee the overall built environment comfort for all areas – in line with global standard
• Manage workplace services vendor relationships, performance & value propositions
• Manage change management programs, employee orientation,
• Manage Wellbeing, mindfulness & ergonomics program – develop and implement in collaboration with HR, Benefits & EHS teams
• Recruiting, training & monitoring performance of the workplace experience team, including third party vendor’s management staff
• Overseeing the planning of work schedules for individuals across all functional teams
• Steadfast focus on workplace innovation, technology and running POC’s

Sound like you? To apply you need to be:

A facility management pro

In order to qualify for this role, you need to have a college degree. Under your belt, you should also have 5-8 years of experience in facilities management. We’re also looking for someone with tertiary qualifications in building management and/or business.

A balanced leader and follower

Are you equipped to set up a team to success? Can you also play to your strengths and work effectively as a team member? If yes, that’s great—the ability to bring about positive changes and follow through with them will be beneficial for this role.

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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