Facilities Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

As a Facilities Manager at JLL, you'll be responsible for overseeing all low side soft services operations, ensuring seamless facility management that supports our client's business needs. This role requires you to maintain high standards of housekeeping, coordinate business unit relocations, manage vendor relationships, and respond swiftly to emergencies and priority calls. You'll serve as both a strategic advisor on facility efficiency and a hands-on manager of day-to-day operations. This position offers the opportunity to make a direct impact on workplace experience while developing your expertise in facilities management, customer service, and operational leadership in a dynamic corporate environment.

What your day-to-day will look like:

• Conduct scheduled and surprise facility walkthroughs to ensure high standards of housekeeping and maintenance while addressing trouble tickets within established SLAs
• Oversee specialized facility areas including mail room services, medical room, ambulance services, and mothers' rooms to maintain quality standards
• Coordinate business unit relocations in collaboration with space management teams and handle both planned and ad-hoc event management requests
• Supervise Facilities Assistant Managers and Executives, assigning tasks and providing guidance to ensure operational excellence
• Monitor third-party vendors through regular connects, analyzing vendor scorecards, and ensuring compliance with statutory norms
• Manage facility supplies by monitoring inventory levels, ensuring availability of materials, and approving purchase indents
• Prepare and submit monthly and quarterly business reviews while ensuring accurate financial accruals with minimal variance

Required Qualifications:

• High school diploma or graduate degree
• Minimum 4 years of experience in facilities/property management, hospitality, or related field
• Strong customer service focus with excellent people skills and ability to interact with diverse stakeholders
• Proficiency in technology applications and organizational skills with attention to detail
• Ability to work independently with minimal supervision and effectively handle stressful situations
• Experience in problem-solving and implementing continuous improvement initiatives
• Demonstrated ability to prepare client reports and manage documentation

Preferred Qualifications:

• Experience managing budgets and implementing cost-saving initiatives
• Knowledge of health and safety regulations and compliance requirements
• Background in vendor management and performance evaluation
• Experience with inventory management and supply chain operations
• Proficiency in facilities management software and digital tools
• Project management skills, particularly related to office relocations
• Experience in a multinational corporate environment

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.