F&O Commerce Functional- Associate Director

KPMG

5 - 10 years

Mumbai

Posted: 12/6/2024

Job Description

About KPMG in India.

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada.

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

The person will work on a variety of projects in a highly collaborative, fast-paced environment. The person will be responsible for software development activities of KPMG, India. Part of the development team, he/she will work on the full life cycle of the process, develop code and unit testing. He/she will work closely with Technical Architect, Business Analyst, user interaction designers, and other software engineers to develop new product offerings and improve existing ones. Additionally, the person will ensure that all development practices are in compliance with KPMG’s best practices policies and procedures. This role requires quick ramp up on new technologies whenever required.

Responsibilities:

D365 F&O Commerce Functional – Manager/ Associate Director 

Location: Mumbai/Gurgaon 

OVERVIEW

Will be a client facing individual and will be responsible growing the business in the north market for the Microsoft practice.

  • Strong client connects to drive new business
  • Drive sales and business development independently
  • Solutioning for propositions around MS D365 for F&O ERP
  • Good working relationship with MS will be a definitive plus
  • Have delivered large engagements in the past in MS D365 for F&O space
  • Demonstrating strong business understanding and suggest suitable solution for various business scenarios
  • Ensuring quality and timely delivery of projects
  • Interacting with various Head of Departments and CEO level personnel, implementation partner teams, client IT team and other stakeholders
  • People management responsibilities
  • To provide consistent, timely and world class deliverables in every engagement with a client

The role will also involve working closely with our clients in an advisory capacity in one or more of the above areas as part of the project delivery team.

The Individual

  • Should have business acumen, take initiative and be self-driven
  • Skills in implementation in multi geographies would be an added advantage
  • Industry experience in relevant functional areas of having handled key business processes over and   above analytics experience would be an added advantage
  • Preferable to have exposure in other MS areas like Project Ops, Power Platform, CRM and allied D365 solutions

Requirements:

  • Significant experience (11+ years) in D365 for F&O functional roles, preferably in a consulting or professional services environment.
  • In-depth knowledge, hand on experience of Microsoft Dynamics D365 Commerce solution – Store operations, POS, Call center, Online channel
  • Setting up of offline , online channel – Store, POS, assortment, loyalty, offers and promotions
  • Good understanding of Customer 360 – D365 CDP
  • Strong understanding of business processes and best practices within various retail industries (example Fashion and accessories, Convenience, QSR and restaurants, Pharmacy and beauty/health, Electronics, Furniture and home furnishings, Jewelry and luxury) as well should be aware of competition landscape, other industry solution required in retail, e-commerce and omni commerce
  • Good knowledge of Microsoft Dynamics D365 for F&O across multiple modules, such as Finance, Supply Chain, Manufacturing, and/or Human Resources.
  • Proven experience leading and managing teams, including recruitment, performance management, and skill development.

About Company

KPMG (Klynveld Peat Marwick Goerdeler) is a global professional services firm that provides audit, tax, and advisory services. Headquartered in Amstelveen, Netherlands, it operates in over 140 countries, helping organizations improve performance, manage risks, and comply with regulations. KPMG serves diverse industries, including financial services, healthcare, and technology, offering expertise in areas like strategy, compliance, digital transformation, and sustainability.

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