Experienced Supply Chain Specialist (Customer Onsite)

Company:

Job Title: Experienced Supply Chain Specialist (Onsite)
 

Overview
As a leading global aerospace company, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. As a top U.S. exporter, the company leverages the talents of a global supplier base to advance economic opportunity, sustainability and community impact. Boeing’s team is committed to innovating for the future, leading with sustainability, and cultivating a culture based on the company’s core values of safety, quality and integrity.

Technology for today and tomorrow
The Boeing India Engineering & Technology Center (BIETC) is a 5500+ engineering workforce that contributes to global aerospace growth. Our engineers deliver cutting-edge R&D, innovation, and high-quality engineering work in global markets, and leverage new-age technologies such as AI/ML, IIoT, Cloud, Model-Based Engineering, and Additive Manufacturing, shaping the future of aerospace. 

People-driven culture
At Boeing, we believe creativity and innovation thrives when every employee is trusted, empowered, and has the flexibility to choose, grow, learn, and explore. We offer variable arrangements depending upon business and customer needs, and professional pursuits that offer greater flexibility in the way our people work. We also believe that collaboration, frequent team engagements, and face-to-face meetings bring together different perspectives and thoughts – enabling every voice to be heard and every perspective to be respected.  No matter where or how our teammates work, we are committed to positively shaping people’s careers and being thoughtful about employee wellbeing. 

With us, you can create and contribute to what matters most in your career, community, country, and world. Join us in powering the progress of global aerospace.

Position Description: 
This role is required to support our commitments for various airline customers onsite at our Customer. The primary responsibility is to ensure materials required for maintenance activities and defects are available when required as per the maintenance schedules. This requires close co-ordination across multiple departments, including the Program Management Office, Asset Managers, Supplier Management/Supplier partnerships to ensure material availability in a cost effective manner, whilst still achieving our service level and relationship with our customers.

Position Responsibilities:

• Act as the Customer’s “go to” person for all operational matters
• Handling of ordering and shipments to support regular and heavy check maintenance and defect activities
• Management and cross departmental co-ordination/collaboration of the movement of parts covered by the program through the exchange and unserviceable return cycle
• Facilitate returns, ensure parts ship and are statuses in the business systems appropriately
• Co-ordination and replenishment of material held at the customer – ensure inventory aligns to contract and systems reflect inventory accurately
• Resolve any issues relating to parts arriving at the customer store locations either damaged or without correct certification
• Project manage large projects according to the timeline, budget, scope, C level relationships/expectations - Participate in end to end implementation planning and manage day-to-day execution of project implementations - Assist with the planning, tracking, documentation, issue management and status updates for the project.
• Lead the analysis and maintenance of customer data to ensure that our Scorecards are updated, by working with all levels of supply chain and other functions to develop and execute standardized analytic tools to support the supply chain function
• Gather raw system data, apply contractual or interface manual adjustments and submittal
• Support Boeing in SL discussions – onsite can provide additional context & awareness, help address root causes associated with customer behavior
• Dashboard Metric Creation
• Engage in customer reporting meetings (quarterly, monthly, weekly) with Boeing & Customer
• Help to lead customer specific issues for pool performance, concerns, SL challenges, problems that arise.
• Act as a back up to other On Site employees for tactical activities associated with the customer account throughout the different fleet programs and share best practices.

Basic Qualifications (Required Skills/Experience)

• Bachelor’s degree or higher as BASIC QUALIFICATION
• 8+ years of relevant experience
• Proven analytical experience and the ability to use data effectively to influence people within a cross functional team setting to achieve goals
• Proven project management skills and experience to be able to drive program improvements
• Experience in Airline / Aviation MRO materials management and supply chain logistics disciplines preferred, but not essential
• Strong communication and interpersonal skills and able to project a positive customer experience 
• Ability to adapt and make quick decisions in high pressure, dynamic situations 
• Ability to work on own initiative and with minimum direct supervision 
• Computer Skills:
• AMOS/SAP Experience (preferred, but not essential)
• Knowledge of VBA, SQL & Tableau/BI Tool Experience (preferred, but not essential)
• MS Office Skills (Excel, PowerPoint, Outlook, Word) – Advanced Excel skills (ex: macros, arrays, pivot tables, Logic Statements, etc)

Typical Education & Experience:

• Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 9+ years' related work experience or Master’s Degree with 8+ years of experience with an equivalent combination of education and experience.

Language Requirements:

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Relocation:

Security Clearance:

Visa Sponsorship:

Contingent Upon Award Program

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