Experience Design Associate

Join as a key team player in experience design, contributing to impactful user experiences in the digital financial space.

As an Experience Design Associate within the Design and Customer Experience team, you will be instrumental in shaping our offerings within the broader user journey. Collaborate with senior UX leads to execute tasks and projects that adhere to established policies, leveraging your growing knowledge of design and research practices. Your contributions will directly impact mid-sized features, ensuring a seamless and inclusive user experience, while you demonstrate proficiency in core design skills and continue to develop your expertise.

Job responsibilities

• Contribute to the design and development of user experiences for mid-sized features or small collections of features and ensure alignment with user needs and business goals
• Apply interaction design principles to create seamless and engaging user flows and interactions across multiple platforms, such as web, mobile, and branch
• Participate in iterative design processes, incorporate user feedback and insights to improve the overall user experience
• Support the implementation of inclusive design practices taking into consideration diverse backgrounds and abilities to create accessible and user-friendly experiences
• Help to gather information on market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking

Required qualifications, capabilities, and skills

• 2+ years of experience or equivalent expertise in experience design or a related UX discipline within the digital product space
• Previous experience in visual design and interaction principles, with a focus on creating aesthetically appealing and functional digital experiences
• Demonstrated proficiency in storyboarding, wireframing, and prototyping to effectively communicate and refine design concepts
• Knowledge on accessibility guidelines, inclusive design practices, and assistive technologies to ensure a diverse and inclusive user experience
• Previous exposure to industry-standard design and prototyping tools (e.g., Figma, Sketch, or Adobe Creative Suite)

Preferred qualifications, capabilities, and skills

• Exposure to design systems, research methods, and working with cross-functional partners like product, tech and data