Executive/Sr. Executive - Operations

Onsurity is a rapidly growing employee healthcare benefits platform that provides flexible and customised healthcare subscriptions for SMEs, start-ups, and enterprises. We believe that access to healthcare benefits shouldnt be a luxury. It is this philosophy that has strengthened our commitment towards making healthcare affordable and accessible for all.

Our subscriptions include discounts on medicine orders, health checkups, fitness plans, free doctor teleconsultations, and insurance, among other benefits. We believe in inclusivity which means our plans are not limited to full-time employees. We also cover contractual workers, interns, freelancers, and consultants.

We encourage you to read more about us on . You can also find us on LinkedIn , Instagram , and YouTube .

Below are stories that define our journey and showcase our commitment to democratizing healthcare across the country.

1. Onsurity is providing healthcare membership to SMEs with as low as three employees
2. The Journey Of Startups: Journey Onsurity
3. Cricketer Anil Kumble backs Onsurity as strategic advisor
4. Onsurity partners with Gulf Oil to offer healthcare to 10,000 truckers
5. 83% Indian Employees Unaware Of Employer-Provided Healthcare Benefits, Says Study
6. News: Onsurity secures $45M Series B round led by Creaegis People Matters

We were also featured in the first season of Disney+ Hotstar's remarkable series, The Great Indian Disruptors.

Our strategic partner and investor, cricketing legend Anil Kumble, is actively involved in our mission to make healthcare more accessible. Anil Kumble recently graced us with his presence at Onsurity s Bengaluru office and engaged with our employees. He is passionate about our mission and has played an instrumental role in our journey so far.

Recently, Dun & Bradstreet India acknowledged our mission and conferred us with the Dun & Bradstreet Start-up 50 Trailblazer 2023 award.

About the Role

We are looking for a detail-oriented and proactive Endorsement Executive / Senior Executive to join our Insurance Endorsement Operations team. The role involves handling policy endorsements, member enrolment changes, policy booking, and client coordination, ensuring accurate and timely execution of insurance operations. This position is ideal for professionals with hands-on experience in group insurance endorsements who can manage tasks independently while meeting SLA and compliance requirements.

Key Responsibilities

Handle endorsement activities including addition, deletion, and modification of member data (demographic, sum insured, plan changes, etc.) within defined SLAs.

Manage internal data operations to ensure consistency, accuracy, and compliance.

Coordinate with clients, insurers, and internal stakeholders to ensure timely processing and clear communication of updates.

Validate data received from clients to ensure accuracy, completeness, and compliance with insurer guidelines.

Track endorsement requests and provide regular status updates to clients and internal teams.

Resolve discrepancies related to member data, policy terms, premiums, and endorsements by coordinating with insurers and internal teams.

Maintain and update records in line with organizational and compliance requirements.

Willingness to work on weekend rosters as per business requirement.

Requirements

Must-Have Skills

4-6 years of hands-on experience in insurance operations, preferably in endorsement (Group Insurance experience preferred).

Strong proficiency in Microsoft Excel (data entry, VLOOKUP, pivot tables, basic formulas).

Excellent attention to detail with strong data accuracy and validation skills.

Good understanding of insurance policy lifecycle, endorsements, and documentation.

Strong organizational and time management skills with the ability to handle multiple tasks.

Ability to work independently as well as collaboratively in a team environment.

Effective communication skills (written and verbal) for client and insurer coordination.

Qualifications

Bachelors degree in Commerce, Business Administration, Insurance, or related field.

Prior experience working with TPAs, insurers, brokers, or corporate group insurance accounts.

Exposure to health or group insurance products will be an added advantage. Experience in handling SLA-driven environments and client-facing operations.