Executive/ Senior Executive - Examination Operations

Post / Job Title: Executive/ Senior Executive - Examination Operations

Job Type: Full Time

Reporting to: Senior Manager - Education Operations

No. of Positions: 1

Department: Education Operations

Location: Gurgaon (Sector 30)

Role Overview

The Executive/Senior Executive Examination Operations is responsible for the smooth execution and administration of all examination-related activities across academic programs. This includes scheduling exams, coordinating with internal and external stakeholders, managing examination platforms, tracking student performance data, and ensuring compliance with academic guidelines.

Principal Accountabilities & Responsibilities

Examination Scheduling & Planning

• Prepare exam calendars in alignment with program structures and academic schedules.
• Coordinate with academic, IT teams, Examination Vendor and faculty for assessment planning.
• Finalize question paper submission timelines, marking schemes, and grading rubrics.

Examination Operations & Execution

• Administer online and offline assessments, ensuring operational readiness.
• Upload assessments, monitor exam session conduct, and handle real-time exam issues.
• Coordinate with platform teams for mock exams, proctoring setup, and post-exam processing.
• Plan, coordinate, and oversee the scheduling and execution of examinations in collaboration with designated vendors across all assigned locations.

Result Processing & Student Communication

• Track exam submissions, grading timelines, and publication of results.
• Ensure the accuracy of grade entry, data validation, and result archiving.
• Respond to student queries related to exams, results, and re-evaluations.

Compliance & Data Management

• Ensure examination policies are followed and proper documentation is maintained.
• Prepare reports for audit, academic review, and institutional compliance.
• Track academic integrity and escalate violations as needed.

Collaboration & Reporting

• Work with academic leadership, faculty, and platform support to ensure seamless assessment workflows.
• Maintain dashboards, MIS trackers, and examination logs.
• Contribute to process reviews and recommend improvements.

Skill and Ability Requirements

• Excellent organizational and scheduling skills.
• High attention to detail and accuracy in data management.
• Ability to work under pressure and manage multiple programs simultaneously.
• Effective communication skills and stakeholder coordination.
• Strong ability to align cross-functional teams for seamless execution.

Qualification

Qualification

• Graduate degree is required. A postgraduate qualification in operations, or administration is preferred.

Experience

• 57 years of experience.
• Experience in exam administration, student services, or academic operations. Exposure to online examination platforms and proctoring tools for higher education.