Executive - Inhouse Tele Sales || Customer Experience || Noida

Designation: Executive

Role: Inhouse-Tele sales

Department: Customer Experience

Location: Noida

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible and affordable for all Indians. Over the past three years, we've worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities- And we're just getting started. Leading the chart as one of the top consumer health platforms through ePharmacy, eDiagnostics, e-consult and offline stores, Tata 1mg has delivered over 15M ePharmacy orders, 2M eDiagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently.

Know more about us: https://www.1mg.com/aboutUs

Brief about the Team

Inside Sales is part of the customer experience team of Tata 1mg working on closely working with our existing and potential customers to market our products and services ensuring a great customer experience. The Inside Sales Executive will play a key role in driving revenue growth by establishing relationships with new customers and closing sales.

What will you do

Accurately record details and process orders placed by the customers

Contribute to the team effort by achieving the allocated targets

Managing customer accounts to ensure their satisfaction with the company's products and services, as well as developing and sustaining customer relationships to foster repeat business

Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers' needs and preferences

What we are looking for

Graduate with 1+ year of relevant experience (in Tele Sales)

Basic knowledge of all Microsoft Office applications

Strong negotiation and selling skills

Excellent organizational and problem-solving skills with effective communication skills

Why Join Us?

Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the customer experience team will provide a great opportunity to scale up a business to great heights by leveraging the existing capabilities of Tata 1mg.

Disclaimer

Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.