EXECUTIVE HOUSEKEEPER

Job description for Executive Housekeeper

An Executive Housekeeper is responsible for overseeing the entire housekeeping department of a facility, ensuring that all areas are clean, well-maintained, and up to company standards. They manage and train housekeeping staff, develop and implement policies and procedures, and ensure that the housekeeping department operates efficiently and effectively.

Key Responsibilities:

• Overseeing and managing the entire housekeeping department, including supervising staff and managing schedules

• Developing and implementing the overall strategy and direction for the Housekeeping department.

• Managing and supervising a team of housekeeping executives and supervisors.

• Conducting regular inspections of all areas of the facility to ensure that cleanliness and maintenance standards are being met.

• Ordering and maintaining an inventory of cleaning supplies, equipment, and tools.

• Hiring and training new housekeeping staff and providing ongoing training to ensure that they are familiar with company policies and procedures.

• Responding to customer complaints or concerns related to housekeeping services and taking appropriate action to address the issue

• Ensuring that housekeeping staff follows all safety and health protocols, including the use of personal protective equipment and the proper handling and disposal of hazardous materials

• Preparing and submitting reports on housekeeping activities and budgets to management.

• Collaborating with other departments to ensure that housekeeping services are integrated into overall facility operations.

• Managing budgets and ensuring that the housekeeping department operates within its allocated budget

Qualifications:

• Minimum SSC pass or equivalent; Bachelor's degree in hospitality management or related field preferred

• Prior experience in housekeeping or hotel management required, with at least 5 years in a management role,

Overall, as an Executive Housekeeper you should have excellent communication and interpersonal skills, be organized and detail-oriented, and have strong leadership skills. You should also posses good knowledge of cleaning chemicals, proper cleaning techniques, and equipment used in housekeeping services.