Executive - Front Office

Job Title

Job Description Summary

Job Description

Job Title:

Front Office Executive

Department:

Front Office / Administration

Reporting To:

Admin Manager / Facility Manager / HR

Job Purpose:

To act as the first point of contact for visitors and employees, manage reception operations, communication, and provide administrative support while ensuring a professional office environment.

Key Responsibilities:

• Greet and assist visitors, clients, and employees in a professional manner.
• Manage visitor registration, logbooks, passes, and coordinate with security.
• Answer, screen, and forward incoming phone calls and emails.
• Coordinate meeting room bookings and ensure readiness with required amenities.
• Maintain front office area cleanliness and professional presentation.
• Handle courier, mail distribution, and other communication duties.
• Assist in travel, cab, and accommodation arrangements when required.
• Maintain visitor records and prepare daily/weekly MIS reports.
• Ensure compliance with safety and security protocols at reception.
• Support office events, HR onboarding, and employee engagement activities.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong telephone etiquette and professional grooming.
• Proficiency in MS Office (Word, Excel, Outlook).
• Time management, problem-solving, and customer service mindset.

Qualifications & Experience:

• Graduate in any discipline.
• 1–4 years of relevant experience in front office/reception.
• Exposure to corporate office, hospitality, or facility management environment preferred.