Executive Director - Experience Design

Are you ready to shape the future of private banking? As an Experience Design Executive Director, you'll drive innovation and excellence in digital product design, creating impactful experiences that strengthen client-advisor relationships. Join us to make a difference in the financial world.

As an Experience Design Executive Director within our Global Private Bank Design Team, you will lead and inspire a talented group of designers to create exceptional digital products and services. You will set the vision and methodology for design, ensuring a user-centric approach that delivers simple, engaging, and innovative experiences. Collaborate with cross-functional teams in a fast-paced environment to bring new ideas to life.

Experience Design Executive Director

Short Description: Join our innovative team as an Experience Design Executive Director, where you'll lead the transformation of private banking through cutting-edge design and technology. At J.P. Morgan, we empower clients and advisors with essential tools to achieve financial goals.

Introductory Marketing Language: Are you ready to shape the future of private banking? As an Experience Design Executive Director, you'll drive innovation and excellence in digital product design, creating impactful experiences that strengthen client-advisor relationships. Join us to make a difference in the financial world.

About the Opportunity: As an Experience Design Executive Director within our Global Private Bank Design Team, you will lead and inspire a talented group of designers to create exceptional digital products and services. You will set the vision and methodology for design, ensuring a user-centric approach that delivers simple, engaging, and innovative experiences. Collaborate with cross-functional teams in a fast-paced environment to bring new ideas to life.

Responsibilities:

• Lead and manage a global user experience design team for client and advisor platforms.
• Expand the team while maintaining brand consistency and scalable design systems.
• Achieve project goals and metrics at and after launch.
• Build strong relationships with cross-functional stakeholders.
• Advocate for client and advisor experiences as a leader in the organization.
• Develop and present design concepts and prototypes.
• Mentor and guide junior designers to foster professional growth.

Required Qualifications, Capabilities, and Skills:

• Online portfolio demonstrating superior product design experiences.
• 10+ years of experience in product design and graphic/visual development.
• Experience managing design teams.
• BFA or BA in a related design field.
• Ability to synthesize complex needs and provide thought leadership.
• Understanding of responsive web and mobile application design.
• Expertise in Figma and digital accessibility principles.
• Strong communication and relationship-building skills.

Preferred Qualifications, Capabilities, and Skills:

• Wealth management industry experience.
• Familiarity with current technologies and their application to digital experiences.
• Ability to adapt and change direction based on team and stakeholder consensus.

Organization Description: J.P. Morgan provides individuals, advisors, and institutions with comprehensive asset management strategies through a global network of investment professionals. Our Global Private Bank Design team is dedicated to creating innovative products that empower clients to make informed financial decisions while ensuring security, customer control, and privacy.

We Value Diversity: We celebrate the unique skills of every team member and are committed to building an organization that thrives on diversity. We support professional growth and career development. If you're ready to tackle global challenges and make an impact, we want to meet you.