Executive- Delegate Acquisition (Desk Sales)

We are looking for a highly motivated Executive Delegate Acquisition (Desk Sales) to drive subscriptions and delegate registrations for our print & digital magazines and industry events. The role involves tele-calling, lead follow-ups, database management, and closure of sales through phone and digital communication channels.

About the Role

The role involves tele-calling, lead follow-ups, database management, and closure of sales through phone and digital communication channels.

Responsibilities

Delegate & Subscription Sales

• Sell paid delegate passes for conferences, summits, expos, and webinars organised by I-Tech Media
• Promote and close print and online magazine subscriptions to professionals and organisations
• Achieve monthly and event-wise sales targets

Lead Management & Tele-Sales

• Make outbound calls to existing databases, leads, and event prospects
• Explain event value propositions, speaker line-ups, agendas, and subscription benefits
• Handle inbound enquiries via phone, email, WhatsApp, and CRM

Customer Interaction & Follow-ups

• Build and maintain strong relationships with industry professionals
• Regular follow-ups to convert leads into confirmed delegates/subscribers
• Coordinate with internal teams for invoicing, confirmations, and onboarding

Data & Reporting

• Maintain accurate records of calls, leads, and conversions
• Update CRM / Excel sheets on a daily basis
• Share daily and weekly sales performance reports

Qualifications

• Graduate in any discipline
• 12 years of experience in telemarketing, customer care, inside sales, or delegate sales
• Exposure to B2B sales, media, events, exhibitions, or conferences is an advantage
• Freshers with strong communication skills may be considered

Required Skills

• Strong communication and persuasion skills
• Confidence in tele-calling and desk-based sales
• Ability to explain B2B products, events, and subscriptions clearly
• Target-driven, result-oriented mindset
• Basic knowledge of MS Excel, email communication, and CRM tools
• Comfortable speaking to CXOs, managers, engineers, and industry professionals

Preferred Skills

• Exposure to B2B sales, media, events, exhibitions, or conferences is an advantage