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EUC-End User Computing

TCS

6 - 10 years

Mumbai

Posted: 01/03/2025

Job Description

Job Description
"Desktops, End user support, Desired Competencies (Technical/Behavioral Competency)

Must-Have Windows 7, 8.1, 10. MS Office 2016, AutoCAD Products MS Outlook 2010, Office365. AD, DNS, DHCP, Backup & Restore Basic Network knowledge & Troubleshooting. Basic knowledge on Cloud computing & VPN Desktops, Laptops & Network printer configuration support

Good-to-Have Audio & Video Support and trouble shooting VC & Board Room Supports Basic knowledge on Ticketing tool, Antivirus & Patching.


SN Responsibility of / Expectations from the Role

1 Carry out operational and support activity of Desktops, Laptops and MFP Network printers support and trouble shootings, configuration management.

2 Handling end users issue of MS products and desktops applications supports & solution

3 Supporting and handing of AutoCAD products & vendor escalations

4 Planning and managing of Senior Managements requirements and capable to negotiate their needs. Project co ordinations.

5 Capable to work independently with multiple teams and coordination to close the issues / requirements with in the client SLA."
Location
Mumbai
Job Function
IT INFRASTRUCTURE SERVICES
Role
Analyst
Job Id
351046
Desired Skills
EUC
Desired Candidate Profile
Qualifications : BACHELOR OF ENGINEERING

About Company

Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.

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