EOR Operations Specialist (Employer of Record, HR Operations, Payroll)

EOR Operations Specialist

Employer of Record & India Desk Services

Location: Gurugram, India

Experience: 2-3 Yrs

Employment Type: Full-time

About T&A Consulting

T&A Consulting is a global advisory firm supporting international companies, economic development agencies, and universities with market entry, investment promotion, and in-country representation services across India and key global markets.

Our Employer of Record (EOR) and India Desk Services enable overseas organizations to build and manage teams in India with confidence ensuring full compliance, operational efficiency, and a seamless employee experience.

Role Summary

As an EOR Operations Specialist, you will play a critical role in delivering high-quality, compliant, and client-centric EOR services for international organizations entering or operating in India.

This role sits at the intersection of HR operations, payroll, compliance, and client coordination, requiring strong execution discipline, attention to detail, and the ability to engage confidently with global stakeholders.

Key Responsibilities

EOR Operations, Payroll & Compliance

• Manage end-to-end EOR operations for international clients hiring in India
• Oversee payroll coordination, statutory compliance, and employee benefits administration
• Ensure adherence to Indian labor laws, including PF, ESIC, PT, TDS, gratuity, leave, and statutory filings
• Maintain accurate documentation and ensure audit-ready processes

Employee Lifecycle Management

• Draft and manage employment contracts, HR policies, and statutory documentation
• Coordinate onboarding, transitions, and exit formalities
• Act as a trusted point of contact for employees on payroll, benefits, and HR-related queries

Client Engagement & Advisory Support

• Serve as the primary operational interface for international EOR clients
• Provide structured updates, reports, and insights on payroll and compliance matters
• Support onboarding of new EOR clients and assist with India market HR setup

Travel & Operational Coordination

• Coordinate domestic and international travel bookings for client representatives and EOR employees as required
• Manage flight, hotel, and ground transportation arrangements aligned with client policies
• Ensure travel documentation and approvals are handled efficiently
• Maintain travel expense documentation and support reconciliation where required

Process Excellence & Reporting

• Develop and maintain trackers, dashboards, and client-specific documentation
• Contribute to SOP development and continuous process improvement
• Support scalability of T&As EOR offerings through standardization and best practices

Candidate Profile

Essential Experience

• 2-3 years of experience in HR operations, payroll, compliance, or administrative coordination
• Strong working knowledge of Indian labor laws and payroll frameworks
• Experience in EOR, PEO, staffing, payroll, consulting, or professional services environments
• Ability to manage multiple client accounts with precision and professionalism

Core Competencies

• Strong documentation and process orientation
• High attention to detail and confidentiality
• Clear, professional communication (written and verbal)
• Client-service mindset with ownership and accountability
• Ability to handle operational coordination including travel logistics

What Can You Expect

• Global Exposure: Work closely with international clients expanding into India and understand cross-border operating models.
• High Ownership: Manage independent client portfolios with direct responsibility for compliance accuracy and service delivery.
• Client Interaction: Develop confidence engaging with global stakeholders and senior client representatives.
• Impact-Driven Work: Contribute directly to enabling international organizations to establish compliant, successful teams in India.