Enterprise Architect Order To Cash

Job Title: Enterprise Architect Order To Cash

About us: With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. Bring your passion and use your curiosity as you explore, collaborate, and innovate to build brands consumers love. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future.

Join us to create a career worth celebrating.

About the Function: Our Digital and Technology (D&T) team are innovators, delivering ground-breaking solutions that will help shape the future of our iconic brands. Technology touches every part of our business, from the sourcing of sustainable ingredients to marketing and development of our online platforms. We utilise data insights to build competitive advantage, supporting our people to deliver value faster.

Our D&T team includes some of the most talented digital professionals in the industry. Every day, we come together to push boundaries and innovate, shaping the digital solutions of tomorrow. Whatever your passion, we’ll help you become the best you can be, creating career-defining work and delivering breakthrough thinking.

About the team: (TE)

About the role: The “Enterprise Architect Order To Cash” role will report into the Customer, Corporate Functions & Planning Lead within the Enterprise Architecture team and will be focused on driving the technology and process transformation agenda for Customer and Commercial “back office” activities- providing thought leadership for business outcomes, and the technology and architecture to deliver them.

Role Responsibilities:

• You will own and develop the reference architecture for our Order to cash and cash to invoice capabilities, including

  • Order Capture and Order Management

  • Customer Service and Dispute resolution

  • Credit control and credit management

  • Invoice, payment collection and accounts receivable/cash application / cash allocation

  • Measurement, Evaluation and performance management

• You will develop and maintain the strategic roadmap for delivering the reference architecture

A trusted advisor to D&T, Global Sales and our Global Business operations teams, you will bring your strategic insight, technical product knowledge and process optimisation expertise to influence decisions and lead the team to ensure maximum EA impact.

Top Accountabilities

The Enterprise Architect Order To Cash will be accountable for:

• Define document and evangelise the to-be reference architecture that supports business outcomes and drives transformational change

• Challenging the as-is business processes to drive standardisation and simplification in the delivery of to-be capabilities

• Lead the technology selection process for new capabilities in the customer OTC domain, ensuring fit for purpose, global scalability and adherence to our architectural standards and principles

• Create and maintain Technology Standards and Guardrails

• Stretch the Diageo business by developing, promoting and sustaining the ambitious roadmap for industry leading order processing capabilities

• Inform and educate and persuade stakeholders on the value outcomes from the reference architecture in order to prioritise adoption and investment

• Influence portfolio investments for key technology solutions in line with our roadmaps

• Provide technical consulting and advisory services to senior internal stakeholders on appropriate strategy and solutions

• Prepare packages of work for handover to delivery teams for execution by preparing and delivering architecture blueprints

• Develop and track KPIs that demonstrate Business Value from adoption of roadmaps

• Continual expansion of your architecture knowledge, constantly seeking ways to broaden exposure to the latest and greatest trends and developments in the technology space

Experience / skills required:

Architecture Expertise:

• Demonstrated expertise designing solutions in a global enterprise environment

• Experience with architecting, designing, and implementing enterprise solutions 

• Experience in commercial (B2B customer) technology strategy development, with a specific focus on Order Management and Order to Cash (OTC, O2C)

• 8 years demonstrated experience successfully delivering information technologies business solutions for large-scale global applications across multiple hardware and software platforms 

• Some experience of implementing or utilizing relevant integration platforms

• Experience leading solution design during all phases of development and deployment

• TOGAF certification preferred

Functional Expertise:

• In depth understanding and demonstrable experience in B2B ordering capabilities, process and technology; including order capture, order management, credit control, invoice and collection processes, cash application.

• Experience with industry leading applications such as SAP, High Radius, FIS Global, Esker, Salesforce

• Experience of international CPG organisation with matrix functional and market archetypes

• Proven experience in Lean Six Sigma / Process Optimization methodologies

• Proven ability in all facets of Process Transformation including Process redesign, IT Strategy development, change management

• Experience in Agile project delivery methods

Leadership:

• Bold and strategic thinker – able to develop stretching and ambitious future vision

• Fantastic communicator – able to articulate and sell the vision to senior stakeholders

• Demonstrated ability to deliver integrated Business-IT strategy

• Building International and cross functional relationships to drive engagement

• 5 years’ experience working with executive sponsors and senior business leadership teams developing and delivering strategy and operating plans with demonstrated competency

Flexible Working Statement: Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

Rewards & Benefits Statement: (TE)

Diversity statement: Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired? Then this may be the opportunity for you. 

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