Enterprise Applications Lead

Role Summary

We are looking for a senior ERP / CRM Lead with strong Microsoft Dynamics experience to drive enterprise application initiatives across ERP, CRM, and Microsoft platforms. The role will be responsible for solution architecture, implementation, modernization, and optimization of business-critical systems in alignment with organizational goals.

Key Responsibilities

• Lead ERP & CRM interface delivery, implementations, upgrades, and modernization initiatives through internal and partner teams
• Architect, configure, and customize Microsoft Dynamics 365 solutions
• Translate business requirements into scalable, secure, and integrated solutions
• Drive integrations with internal and third-party systems using Microsoft technologies and APIs
• Provide technical leadership, solution governance, and design oversight
• Collaborate with business stakeholders and manage vendors/implementation partners
• Ensure system performance, security, compliance, and operational stability
• Drive continuous improvement through automation and platform enhancements

Required Skills & Experience

• 1218 years of experience in ERP and/or CRM systems
• Strong hands-on experience with Microsoft Dynamics 365 (ERP or CRM modules)
• Proven experience leading large-scale ERP/CRM implementations or transformations
• Strong understanding of enterprise business processes
• Excellent communication and stakeholder management skills

Additional Advantage

• Experience or domain knowledge in financial services, capital markets, trading, or brokerage
• Experience with Microsoft ecosystem tools, including Azure, Power Platform (Power BI, Power Apps, Power Automate), SQL Server, Dataverse, Logic Apps, and API Management
• Microsoft certifications (preferred, not mandatory)