Engineering Program Manager

Job Description:

Organization Overview

HPE is a forward-looking technology and development organization of world-class engineers who explore, develop and deliver breakthrough technology innovations for HPE's products.

Our Team

The Product & Engineering Business Operations team works across all teams at HPE to drive and enable growth of the business.  We lead mission critical, cross-functional efforts, deliver objective analysis and insights, incubate new roles, and execute on strategic initiatives.  As a member of the Business Operations team, you will be a strategic business partner driving data-oriented decisions in collaboration with cross-functional leadership.  If you are looking to join a high performing team where you can be a standout colleague and a leader, implementing cutting edge solutions that solve complex operational problems for Engineering and the company, then we are the team for you.

Job Description

We are looking for an outstanding operations program manager and change management expert responsible for managing customer contracts and operations.  You will partner with senior leaders in Engineering, Product, Customer Support, Sales, Marketing, Revenue and Legal teams to converge on the customer contractual commitments.  This is a global role with specific focus on the APAC region. 

What you'll do:

Partner with global account and sales teams with specific focus on APAC region to funnel the customer contracts requests Understand the country specific bid requirements and help align the requests per HPE policy Advise business, legal and technical colleagues on a broad range of contract subject areas, including right type of requests, general, technical, commercial and legal topics Ensure timely review and approvals of contracts meeting SLAs and reconciliation of variations partnering with relevant stakeholders Maintain contractual records and documentation, Executive dashboard, contractual changes and status reports Handle on-going issues, monitor transaction compliance (milestones, deliverables, reporting etc.,) and change management Ensure contracts extension, renewal and close-out upon delivery Build and improve contracts process, create playbooks and related knowledge management

What you need to bring:

• Graduate in Business, Engineering, or similar field
• HPE product knowledge is a big plus
• 10+ years of industry experience, demonstrates solid knowledge of PMI PMBOK, Project Management techniques and approaches
• Conversant with contract and negotiation principles in the business and legal context, including a working knowledge of revenue recognition rules
• Knowledge of HPE Exception Customer Contracts System is big plus
• Knowledge of products and product line life cycles, familiarity with engineering development teams and processes
• High integrity, well organized and able to manage customers simultaneously under end of quarter deadline pressure
• Clear and concise written and oral communication skills and experience in working closely with both internal clients and customers/partners
• Experience in instituting new tools, resources and hacks to increase effectiveness and productivity of cross functional teams
• Ability to influence others in a group as well as conduct negotiations in a professional manner
• Must be flexible and able to react promptly
• You must possess a unique blend of business and technical savvy big picture vision

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

Job:

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Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.