Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for participating as an technical expert in project teams, troubleshooting operational issues, providing technical solutions to operational problems, contributing to new products implementation, implementing existing products and services and providing the overall upkeep and maintenance of designated areas of engineering. Interfaces with vendors, Engineering and peer operations organizations. Acts in compliance with industry and Company technical requirements, standards, policies and procedures. Provides technical leadership to junior Engineers and project teams. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. Does not have any direct supervisory responsibilities. May direct workflow and act as a technical lead. May lead teams or projects and shares expertise.

Job Description

ABOUT THE ROLE:

The Site Reliability Engineer 4 for the Data Products Team helps build and enhance DevOps processes across our portfolio of customer facing and analytics applications and platforms.

Build Automation into all aspects of the DevSecOps process using tools like GitHub, Terraform, Vault, Sentinel OPA, Sentry, and others.

Work closely with cyber and compliance teams to ensure adherence to security and compliance standards.

Help educate and on-board development teams to follow and adopt the defined DevOps standards.

Build on Observability & Monitoring solutions like Datadog, Prometheus, Grafana and other custom-built solutions.

Ensure timely delivery of services and compliance with SLA’s.

Help define governance around and standards around data and infrastructure assets.

Manage small teams of engineers on DevOps initiatives

REQUIREMENTS:

7-11 years working IT operations or development.

Minimum 3 years working with AWS technologies.

Solid working knowledge of SQL & Python.

Passion about technology and stays abreast with the latest trends in cloud computing and operations.

Understanding of Infrastructure as code (IAC), working knowledge of IAC tools such as Terraform and/or AWS CloudFormation.

Understand DevOps concepts and have hands on experience of CD/CD tools such as Jenkins, GitHub Actions etc.

Understanding Cloud Security Concepts, working knowledge of AWS IAM and HashiCorp Vault, is a plus.

Are organized and detailed oriented and are diligent in building and documenting processes.

You are calm and patient under pressure and can manage multiple workstreams.

Be able to handle escalations and present to senior management.

PREFERRED QUALIFICATIONS:

Have AWS Associate/Professional Level Certifications.

Understand the Concepts of Privacy, CCPA/Sox.

Have exposure to data governance concepts and tools.

Knowledge of Agile.

Exposure to tools like Jira, ServiceNow, AutoNow, etc.

Desired Characteristics

Lifelong Learner – technology is constantly evolving, and you love continuously learning new ways to upskill yourself.

Positive Ownership Attitude – You foster a positive ownership mindset by taking pride in all that you do; holding yourself and partners accountable to productive outcomes.

Action-oriented – You are discovering novel solutions and regularly showing actionable results.

Communicator – You have excellent verbal and written skills with the ability to communicate ideas effectively across all levels of the organization, to both technical and non-technical audiences

Partnership – You display ethical behavior, integrity, respect and build trust among colleagues.

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Engineering Operations 4

Comcast

Job Description

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